Agilence Blog.

Whether chasing core categories like tobacco and alcohol or streamlining the customer experience by eliminating the checkout line, cross-channel competitors are reinventing what it means to be “convenient” and putting the heat on c-stores.  As dollar stores, restaurants, pharmacies, and retailers ...

Multi-location restaurant operators know how important it is to track sales figures and profits.  These essential metrics can be used to quickly identify problems, benchmark location performance, and measure progress towards established goals.   Also known as sales per cover or sales per head, ...

MOUNT LAUREL, NJ – May 30, 2019 – Agilence, Inc., the leading provider of data analytics & reporting solutions to the retail, grocery, pharmacy, restaurant, and convenience industries, today announced it’s 2.7 release of 20/20 Data Analytics. The new release adds many new analytics capabilities ...

Accepting returns is an important way for retailers to build trust with new customers, encourage confidence in purchases, and grow a loyal customer base.  Return rates have risen substantially with the increasing popularity of eCommerce, but even brick-and-mortar returns have increased.  According ...

The demand for convenient options like delivery is on the rise and spreading from the usual suspects like pizzerias and Chinese takeout restaurants to fast casual, quick-service, and table-service restaurants alike.  This is possible through an increase in third-party delivery services like ...

Legal compliance within the marijuana dispensary industry is a serious issue. The ability of a business to cultivate, produce, or sell cannabis products can only be done with strict adherence to state and county regulations. Without complying to these sets of regulations, there’s no chance of ...

While using analytics to combat fraud isn’t as dangerous as leveling the Infinity Stone-fueled powers of Thanos –anticipating fraudulent behavior before it happens can feel daunting, defeating or just plain impossible if you don’t have the right attack plan in place. The good news is there is a ...

Exception-Based Reporting (EBR) has been widely used by retailers to analyze transactional data for over 25 years.  The most common purpose of this type of reporting has been to help loss prevention professionals at retail organizations to easily identify instances of potentially fraudulent ...

Nearly every brand and retailer use discounts and other promotions to grow their business.  Successful promotions have the power to create a favorable brand image and deliver a targeted product or products to new and returning customers, all while boosting long-term profitability and sales.  And ...

While the vast majority of grocery shoppers still prefer to buy in store, the Food Marketing Institute estimates that online grocery sales will reach $100 billion by 2025, or about 20% of the grocery retail market.  So, the race is on for food retailers to capture the online grocery shopper.  Many ...