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Agilence Blog

Drive Thru
Why Are Quick Service Restaurants Ditching Dining Rooms?
Throughout the COVID-19 pandemic, quick service restaurants (QSR) were left with empty dining rooms and jam-packed drive-thru...
Retail Security Tips to Keep Customers and Staff Safe in Uncertain Times
Retail sales are up, but so are security concerns. As consumers continue to visit brick-and-mortar stores, retailers must add...
The Staggering Impact of Grocery Shrink and How to Fight Back
Every retailer deals with shrink – product loss from various sources like theft and damage. But unlike clothing or electronic...
Why do Employees Steal? How to Minimize Opportunity and Motive
Unfortunately, dishonest associates impact the bottom line of nearly every business. Investigating and terminating an employe...
10 Ways to Use Customer Service as a Loss Prevention Tool
Retailers are devising innovative ways to serve customers, provide an exceptional experience, and step up their loss preventi...
Retail Shrink and the Complexities of Known and Unknown Loss in 2022
Retailers have long struggled to minimize shrink. The term itself has been around for more than 150 years, but in that time, ...
Operations and Loss Prevention: Working Together to Reduce Shrink
While often thought of as two separate teams, retail operations and loss prevention (or asset protection) teams have signific...
Entering the Next Chapter of Growth at Agilence - 2021 Year in Review
During the holiday season, I always like to reflect, take stock, and look ahead to the challenges of the new year. The past t...
How to Reduce Shrink by Flagging Sales Reducing Activities
As retailers search for new ways to engage with customers, they are also seeking new ways to detect formerly hidden losses. T...
Click and Collect loss prevention
Click-and-Collect Loss Prevention Best Practices
Buy Online Pickup In-Store (BOPIS), curbside pickup, and automated lockers make it convenient for customers to get what they ...
What's My Banana?
"What's My Banana?" Applying the Banana Trick to Other Industries
With today’s ever-increasing landscape of automated processes that are being deployed throughout the retail, grocery, restaur...
Retail Labor Optimization
How to Survive the Retail Labor Shortage
Retailers are facing more labor and stock challenges than ever. As stores continue to monitor the supply chain to keep store ...

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