Agilence Blog.

Operations and Loss Prevention: Working Together to Reduce Shrink

  • Amanda Brown
  • 01.13.2022
  • Blog
While often thought of as two separate teams, retail operations and loss prevention (or asset protection) teams have significant overlap in their goals, responsibilities, and the tools at their disposal.  Compare these two job descriptions recently listed on a popular job board:  The Director of ...


READ MORE

Entering the Next Chapter of Growth at Agilence - 2021 Year in Review

  • Russ Hawkins
  • 01.06.2022
  • Blog
During the holiday season, I always like to reflect, take stock, and look ahead to the challenges of the new year. The past two years have brought unprecedented challenges and my heart goes out to everyone who has been affected. 2021 began with the promise of COVID vaccines and ends with yet ...


READ MORE

How to Reduce Shrink by Flagging Sales Reducing Activities

  • Pedro Ramos
  • 12.09.2021
  • Blog
As retailers search for new ways to engage with customers, they are also seeking new ways to detect formerly hidden losses. These losses, known as Sales Reducing Activities (SRAs) include activities that: Indicate fraud and/or unintentional loss Are detectable using analytics Can be controlled or ...


READ MORE

Click-and-Collect Loss Prevention Best Practices

  • Corey Adams
  • 12.02.2021
  • Blog
Buy Online Pickup In-Store (BOPIS), curbside pickup, and automated lockers make it convenient for customers to get what they need now. But how do retailers make sure they prevent loss while ensuring a great customer experience across all of these channels?


READ MORE

"What's My Banana?" Applying the Banana Trick to Other Industries

  • Rebecca Bouchard
  • 11.18.2021
  • Blog
With today’s ever-increasing landscape of automated processes that are being deployed throughout the retail, grocery, restaurant, and convenience industries, many brands have shifted away from traditional cashier-run till lines in favor of self-checkout stations. With almost 90% of American ...


READ MORE

How to Survive the Retail Labor Shortage

  • Amanda Brown
  • 11.11.2021
  • Blog
Retailers are facing more labor and stock challenges than ever. As stores continue to monitor the supply chain to keep store shelves full, they must be creative about attracting, retaining, and making the most of their current employees.   Retail sales this upcoming holiday season should increase ...


READ MORE

Why your Perishable Shrink Plan Isn't Working

  • Pedro Ramos
  • 11.04.2021
  • Blog
Grocers are enjoying the return of shoppers to the store for fresh meat, produce, dairy, and ready-to-eat meals. But how do grocers deal with the shrink in the perishable departments that customers love?


READ MORE

Agilence Poised for Next Stage of Growth - A Letter from CEO Russ ...

  • Russ Hawkins
  • 10.27.2021
  • Blog
To our valued customers,   I’m pleased to share that as of Wednesday, October 27, Agilence, Inc. has a new majority shareholder, Cuadrilla Capital. Cuadrilla Capital is a California-based private equity firm focused on investing in and enabling promising Software-as-a-Service (SaaS) companies like ...


READ MORE

Using Market Basket Analysis to Capitalize on Customer Purchasing ...

  • Keneavy Krenzin
  • 10.21.2021
  • Blog
What’s in your basket? That is what retailers want to know. Ever wonder why retailers offer BOGO sales? It’s the same reason why they merchandise the small bag of potato chips in the deli section. And why they ask if you want to buy a related item before you finish your online purchase. Market ...


READ MORE

Why Loss Prevention Leaders Must Become Analytics Evangelists

  • Brian Brinkmann
  • 10.14.2021
  • Blog
As retailers bounce back from the pandemic, they’re simultaneously finding innovative ways to serve customers while controlling loss in an increasingly complex and fast-paced, omnichannel landscape. The expansion in customer channels is also exposing companies to new, and potentially more ...


READ MORE