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Types of Loyalty Fraud and How to Prevent Them: The Essential Guide
For retailers and restaurants, customer loyalty programs are pivotal in fostering repeat business and rewarding consumer dedi...
Loyalty Program Fraud: Why You Need to Track It and What It’s Costing You
Customer loyalty programs are nothing new for retailers and restaurants; they’re a time-tested strategy to engage customers a...
Protecting Your Team: Addressing the Rise of Workplace Violence in Restaurants
The rise in workplace violence has become a major concern for restaurant owners and operators. A survey conducted by the Nati...
Retail Return Fraud and How to Stop It: The Ultimate Guide
According to the National Retail Federation, return fraud has ballooned into a $101 billion issue, affecting a staggering 13....
Introducing Agilence Analytics Plus
At Agilence, we’re proud to offer an industry-leading loss prevention analytics suite that provides enormous value to our cli...
Agilence Acquires IntelliQ to Extend Market Leadership for Loss Prevention Software
Agilence, Inc., today announced the acquisition of IntelliQ Limited, a UK-based provider of loss prevention software to resta...
Unintentional Employee (and Manager) Behaviors That Cost Restaurants Money
While employee theft is the biggest contributor to shrink in restaurants, it’s not the only employee behavior hurting restaur...
Exploring the Psychology of Self-Checkout Theft
The mass adoption of self-checkout systems by grocers has been a significant shift towards efficiency and convenience for sto...
Agilence Wins Stevie® Award for Customer Service for Seventh Year in a Row
MOUNT LAUREL, N.J., April 24, 2024 - Agilence, Inc., the leading loss prevention and operations analytics provider for retail...
7 Ways Employees Steal from Restaurants
Employees are the core of any business, but this is especially true in restaurants. It is the service industry after all. Alt...
Is Returns Fraud On the Rise in 2024?
Over the last year, growing levels of shrink among retailers have captured headlines, from quarterly earnings calls to major ...
5 Ways IoT and AI Automation Are Streamlining Restaurant Operations
The NRF Big Show is increasingly featuring restaurants, and one of the hot topics for 2024’s show was the potential and adopt...Subscribe to our blog
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