Agilence Blog
Measuring Supermarket Performance: 10 Essential Grocery Operations Metrics
Grocery operations are more complex and include new customer personas, third-party shoppers, and supply chain glitches that c...
Balancing Loyalty and Loss Prevention: How to Battle Rewards Program Fraud
Retailers are focused on developing long-term customer relationships that drive profits. While product, price, and promotion ...
When will Retail Recover? Post-Pandemic Consumer Trends and Tips for Retailers
In conjunction with IHL Group, Agilence conducted a Global Consumer Study on spending trends for the retail sector. Below are...
The Rising Threat of Contactless Payment Fraud
Merchants and customers want the same thing – a frictionless payment experience. Everyone from Walmart to city governments an...
Are Stacked Discounts Costing your Retail Business Millions in Profit?
Retailers know that discounts drive sales but, when used incorrectly, they can also contribute to loss. Savvy shoppers know t...
How to Determine if Employees are Skimming Cash
Cash is king when it comes to employee theft. Cash skimming is one of the most common forms of employee theft, also known as ...
What's your Real Return Rate? Calculating Omnichannel Returns and Exchanges
Online orders, curbside pickup, BOPIS, and other omnichannel models have redefined how customers can purchase products. Just ...
Agilence has New Chief Product and Marketing Officer, Brian Brinkmann
Agilence, Inc. the leading SaaS provider of data management and analytics focused on grocery, retail, and restaurants, today ...
Which Skills do Retail Business Analytics Professionals Need?
Until recently, retailers used gut-feel, group consensus, or what they thought would help make important product and sales de...
5 Loss Prevention Tips for Small to Mid-Sized Retailers
It has been a challenging year for small to mid-sized retailers. To stay in business, they will need the focus, drive, and ri...
The Evolution of Retail Store Operations
Until recently, most retail customers still purchased items the same way they have done for over 100 years. They went to the ...
Putting the “Quick” in QSR: 4 Tips for Improving QSR Speed of Service
They call it a Quick Serve Restaurant for a reason. Customers enjoy great food, fast transactions, and speedy service from yo...Subscribe to our blog
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