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loyalty-fraud
Types of Loyalty Fraud and How to Prevent Them: The Essential Guide
For retailers and restaurants, customer loyalty programs are pivotal in fostering repeat business and rewarding consumer dedi...
Loyalty Program Fraud: Why You Need to Track It and What It’s Costing You
Customer loyalty programs are nothing new for retailers and restaurants; they’re a time-tested strategy to engage customers a...
restaurant-workplace-violence
Protecting Your Team: Addressing the Rise of Workplace Violence in Restaurants
The rise in workplace violence has become a major concern for restaurant owners and operators. A survey conducted by the Nati...
restaurant-employee-behaviors
Unintentional Employee (and Manager) Behaviors That Cost Restaurants Money
While employee theft is the biggest contributor to shrink in restaurants, it’s not the only employee behavior hurting restaur...
restaurant-employee-theft
7 Ways Employees Steal from Restaurants
Employees are the core of any business, but this is especially true in restaurants. It is the service industry after all. Alt...
introducing-store-audit
Customizable Compliance Is Here: Introducing Agilence Store Audit
Audits are a critical operational process for retailers, restaurants, and any business with brick-and-mortar locations. They ...
How Restaurants Can Thrive During the Labor Shortage
Great employees are the core of any restaurant’s success. Technological advances can’t replace the human element of warm cust...
restaurant-sales
How to Increase Restaurant Sales
Every owner and operator wants to know how to do one thing above all: increase sales. And for good reason, driving revenue is...
restaurant-food-cost
How to Calculate and Control Restaurant Food Cost: Comprehensive Guide
When it comes to ensuring profitability for your restaurants, cost control is essential to hitting your margins. In 2023, eve...
How to Calculate and Control Your Restaurant’s Labor Costs
According to the National Restaurant Association, 89% of restaurant operators surveyed at the end of 2022 said that labor cos...
waiter-table-turnover
How To Improve Your Restaurant’s Table Turnover: The Ultimate Guide
For restaurant operators increasing table turnover rate is essential for improving profitability. More turnover means more re...
restaurant refund fraud illustration
Restaurants Have a Refund Problem
Restaurant chargeback fraud has made headlines in recent years, as beloved restaurants such as Spoon by H in Los Angeles have...

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