Agilence Blog.

2020 has been a year of unknowns and the fast-approaching holiday season is no different. Thanks to COVID-19, retail doesn’t resemble what it did in years past. Instead, retailers have been trying to serve evolving and increasingly anxious customers, keep employees safe, and continue operating in ...

Nearly every major retail grocery brand now has self-checkout as a self-service alternative to traditional cashier-staffed checkout for their shoppers. About 90% of Americans have used self-checkout and their popularity is only growing as consumers seek contactless options in the wake of a global ...

MOUNT LAUREL, N.J., October 28, 2020 - Agilence, Inc. the industry leader in operational analytics and prescriptive actions for retail, grocery, restaurant, pharmacy, and convenience organizations recently announced that grocery retailer, SpartanNash is the recipient of their annual Visionary ...

Discounts and promotions have become more important than ever for retailers trying to bounce back after a year of trials and uncertainty. Our research shows that most retailers depend on promotions to generate a significant percentage of their sales. Although promotions are a powerful method for ...

MOUNT LAUREL, N.J., October 13, 2020 (Newswire.com) - Agilence’s VP of Customer Success, Catherine Penizotto has been named the winner of a Bronze Stevie® Award in the Female Executive of the Year category among businesses with up to 2,500 employees in the 17th annual Stevie Awards for Women in ...

In the past six months, online grocery shopping has become a must-have for grocers of any size. Online sales were already building momentum before COVID-19, but since the start of the pandemic, it has exploded into the forefront. Now, no grocer can afford to not offer online shopping, and yet very ...

Grocery stores constantly experience inventory shrinkage, or shrink, and produce shrink in particular is one of the most vexing problems operators regularly deal with. Produce shrink occurs when store inventory is wasted and cannot be sold, thus costing the store profits. While some level of waste ...

As restrictions on dining slowly begin to lift across the country, it’s time to take a look at how COVID will continue to impact the foodservice industry. From customers' fears and avoidances to employee safety and concerns - What can restaurants do to meet these needs while flourishing in a New ...

The COVID-19 pandemic has fundamentally changed the way that we all interact with each other. Unsurprisingly, industries centered around social connections and gatherings have been hit the hardest during lockdown. Even as restaurants begin to reopen, consumers are anxious and have new expectations ...

While the COVID-19 pandemic is in no way over, companies and consumers around the world have moved beyond the initial shock and settled into new routines. Attention is beginning to turn from the current crises to imagining what the world will look like once the pandemic is behind us.