Agilence Blog.

The Top 7 Concerns for Omnichannel Retailers in 2021

  • Brian Brinkmann
  • 02.25.2021
  • Blog
After a tumultuous 2020, retailers are looking to regroup in 2021, doubling down on important trends that are proving to deliver outstanding customer experiences, enhance and protect their brand, and boost profits. Here are the top 7 ways that omnichannel retailers will thrive in a dynamic economy.


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Building an Effective Case to Combat ORC

  • Pedro Ramos
  • 02.18.2021
  • Blog
Unfortunately, retailers are well acquainted with the concept of shoplifting – items stolen from a store usually for personal use or consumption. Roughly 3% of shoplifters take shoplifting to the next level and make it their profession, reselling their stolen goods or fraudulently returning the ...


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Dollar Tree Partners With Agilence to Enhance Data Analytics

  • Agilence Staff
  • 02.17.2021
  • Blog
MOUNT LAUREL, N.J. - Agilence, Inc., the leading provider of digital transformation solutions to unify operational analytics and empower in-store action, today announced that Dollar Tree, Inc. has selected Agilence as their new data analytics and reporting platform. Dollar Tree, Inc. is a leading ...


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Why Exception-Based Reporting is Essential for Restaurant Operators

  • Derek Rodner
  • 02.04.2021
  • Blog
Every restaurant experiences some level of loss – fraud, theft, waste, compliance issues, and more that eat into margins and hurt profitability. Historically, operators have had to comb through sales receipts and tapes, requiring a keen eye to identify transactions that appeared to be fraudulent or ...


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Agilence Awarded Fourth Consecutive Customer Service Department of ...

  • Agilence Staff
  • 02.02.2021
  • Blog
MOUNT LAUREL, NJ – Agilence, Inc., the leading SaaS provider of data management and analytics focused on grocery, retail, and fast casual restaurants, today announced that they have won a Silver Stevie® Award for Customer Service Department of the Year. This is the fourth consecutive year that ...


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5 Questions CIOs Should Be Asking Analytics Vendors

  • Brian Brinkmann
  • 01.28.2021
  • Blog
Data analytics is quickly becoming a cornerstone of management decision making. Your management team wants accurate data with actionable insights. As CIO, you want a system that supports the company’s business vision, is highly secure, yet user friendly. How do you choose a vendor that helps you ...


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Weighing the Pros and Cons of Off-Premises Dining

  • Martin Murphy
  • 01.21.2021
  • Blog
The restaurant industry changed drastically in 2020 because of the COVID-19 pandemic and resulting changes to consumer behaviors, adding years’ worth of new capabilities and technologies in just a few months. A huge part of these changes has been a shift to off-premises as dining rooms across the ...


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2020 Year in Review: A Note from Agilence CEO Russ Hawkins

  • Russ Hawkins
  • 01.12.2021
  • Blog
This year has been anything but business as usual. It’s been a year full of great stress, uncertainty, and trauma but also perseverance. My heart goes out to those in our community who have experienced pain and loss due to this pandemic, particularly those who have lost loved ones.


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The Sprint to Last-Mile Grocery: Examining the E-Grocery and Delivery ...

  • Pedro Ramos
  • 11.19.2020
  • Blog
Customers' increasing desire for speed, convenience, and contactless grocery shopping options is driving a huge surge in third-party delivery and eGrocery usage.  What was once new and uncommon is now becoming an expected shopping option, especially as pandemic-related lockdowns and social ...


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Five Retail Holiday Shopping Predictions for 2020

  • Derek Rodner
  • 11.12.2020
  • Blog
2020 has been a year of unknowns and the fast-approaching holiday season is no different. Thanks to COVID-19, retail doesn’t resemble what it did in years past. Instead, retailers have been trying to serve evolving and increasingly anxious customers, keep employees safe, and continue operating in ...


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