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Agilence Blog

5 Gaps in your Retail Loss Prevention Strategy
Loss prevention shrinkage has cost the retail industry nearly $62 billion in 2020 alone, an all-time high. These losses can b...
5 Ways Loss Prevention's Reputation is Changing for the Better
We recently partnered with Loss Prevention Magazine to survey nearly 100 LP professionals who shared their perception of Loss...
7 Tips to Help Loss Prevention Professionals Implement a New Data Analytics Solution 
The world of retail Loss prevention is constantly evolving to better reduce shrink and detect areas of operational insufficie...
How to Identify and Handle Shoplifters in your Retail Stores
The prevention, detection, and management of shoplifting is an integral aspect of running a retail business. Long gone are th...
Fighting Chargeback Fraud: Is there such a thing as Friendly Fraud?
Retailers are making it easier to return online purchases, issuing refunds before they receive the return goods. This policy ...
How to Prevent "Card not Present" Fraud
Even before the pandemic, card not present (CNP) payments were on the rise. Given the convenience and increased health concer...
11 Types of Retail Fraud on the Rise Across the Customer Journey
Dealing with fraud is no new task to retailers, but over the years fraud techniques have developed that could bring harm to y...
Emergency Exit
10 Topics to Include in your Retail Business Health and Safety Manual
An up-to-date safety manual is essential to keep employees, customers, and your business safe from harm. Instead of just keep...
essential grocery operations metrics
Measuring Supermarket Performance: 10 Essential Grocery Operations Metrics
Grocery operations are more complex and include new customer personas, third-party shoppers, and supply chain glitches that c...
Loyalty and Rewards Fraud
Balancing Loyalty and Loss Prevention: How to Battle Rewards Program Fraud
Retailers are focused on developing long-term customer relationships that drive profits. While product, price, and promotion ...
Retail's Recovery
When will Retail Recover? Post-Pandemic Consumer Trends and Tips for Retailers
In conjunction with IHL Group, Agilence conducted a Global Consumer Study on spending trends for the retail sector. Below are...
The Rising Threat of Contactless Payment Fraud
Merchants and customers want the same thing – a frictionless payment experience. Everyone from Walmart to city governments an...

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