Agilence Blog.

In the fast casual and quick service restaurant industries, finding ways to increase your restaurant’s speed of service while also providing quality service may seem like a never ending goal. The emphasis on its importance however, is for good reason. Speed of service plays a large part in the ...

A business’ performance and competitive capacity depends largely on how successful they are in managing their data. Having a data strategy which encompasses how data is handled at each and every point of interaction helps to provide assurance that all data being used to make important business ...

Unlike the winter months when people tend to avoid leaving their homes, summer is the time to travel. This summer, gas prices are low giving people a reason to hop in their car for long road trips or a short weekend beach getaway. In the summer, C-stores become more than just a fuel stop but the ...

Unfortunately, there’s no denying that employee theft is a reality of retail operations.  Employee theft, also known as internal theft, occurs when employees steal from the organization where they’re employed.  According to the 2018 National Retail Security Survey, approximately 33.2% of inventory ...

For a natural remedy cultivated to combat anxiety, the cannabidiol (CBD) industry hasn’t been causing much calm for convenience store operators. The opportunity presented by the burgeoning cannabis industry is whipping up a FOMO (fear of missing out) fervor that’s led to major brands like Kwik Trip ...

As restaurant delivery becomes more popular than ever, restauranteurs are beginning to abandon the traditional brick-and-mortar restaurant in favor of something new and innovative.  Virtual kitchens, also known as ghost restaurants, are foodservice establishments without storefronts that focus ...

Whether chasing core categories like tobacco and alcohol or streamlining the customer experience by eliminating the checkout line, cross-channel competitors are reinventing what it means to be “convenient” and putting the heat on c-stores.  As dollar stores, restaurants, pharmacies, and retailers ...

Multi-location restaurant operators know how important it is to track sales figures and profits.  These essential metrics can be used to quickly identify problems, benchmark location performance, and measure progress towards established goals.   Also known as sales per cover or sales per head, ...

MOUNT LAUREL, NJ – May 30, 2019 – Agilence, Inc., the leading provider of data analytics & reporting solutions to the retail, grocery, pharmacy, restaurant, and convenience industries, today announced it’s 2.7 release of 20/20 Data Analytics. The new release adds many new analytics capabilities ...

Accepting returns is an important way for retailers to build trust with new customers, encourage confidence in purchases, and grow a loyal customer base.  Return rates have risen substantially with the increasing popularity of eCommerce, but even brick-and-mortar returns have increased.  According ...