Agilence Blog.

Every restaurant experiences some level of loss – fraud, theft, waste, compliance issues, and more that eat into margins and hurt profitability. Historically, operators have had to comb through sales receipts and tapes, requiring a keen eye to identify transactions that appeared to be fraudulent or ...

MOUNT LAUREL, NJ – Agilence, Inc., the leading SaaS provider of data management and analytics focused on grocery, retail, and fast casual restaurants, today announced that they have won a Silver Stevie® Award for Customer Service Department of the Year. This is the fourth consecutive year that ...

Data analytics is quickly becoming a cornerstone of management decision making. Your management team wants accurate data with actionable insights. As CIO, you want a system that supports the company’s business vision, is highly secure, yet user friendly. How do you choose a vendor that helps you ...

The restaurant industry changed drastically in 2020 because of the COVID-19 pandemic and resulting changes to consumer behaviors, adding years’ worth of new capabilities and technologies in just a few months. A huge part of these changes has been a shift to off-premises as dining rooms across the ...

This year has been anything but business as usual. It’s been a year full of great stress, uncertainty, and trauma but also perseverance. My heart goes out to those in our community who have experienced pain and loss due to this pandemic, particularly those who have lost loved ones.

Customers' increasing desire for speed, convenience, and contactless grocery shopping options is driving a huge surge in third-party delivery and eGrocery usage.  What was once new and uncommon is now becoming an expected shopping option, especially as pandemic-related lockdowns and social ...

2020 has been a year of unknowns and the fast-approaching holiday season is no different. Thanks to COVID-19, retail doesn’t resemble what it did in years past. Instead, retailers have been trying to serve evolving and increasingly anxious customers, keep employees safe, and continue operating in ...

Nearly every major retail grocery brand now has self-checkout as a self-service alternative to traditional cashier-staffed checkout for their shoppers. About 90% of Americans have used self-checkout and their popularity is only growing as consumers seek contactless options in the wake of a global ...

MOUNT LAUREL, N.J., October 28, 2020 - Agilence, Inc. the industry leader in operational analytics and prescriptive actions for retail, grocery, restaurant, pharmacy, and convenience organizations recently announced that grocery retailer, SpartanNash is the recipient of their annual Visionary ...

Discounts and promotions have become more important than ever for retailers trying to bounce back after a year of trials and uncertainty. Our research shows that most retailers depend on promotions to generate a significant percentage of their sales. Although promotions are a powerful method for ...