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Agilence Blog

Where loss prevention and operations leaders find what’s working, and what’s next.

Gift Card Accounting, Breakage, and Fraud: What Finance and LP Teams Need to Know

For customers, a gift card is a simple transaction. For the finance and loss prevention professionals responsible for managing them, it's ... Agilence Staff9 min read

The Loss Prevention Maturity Model: A Framework for Navigating LP's AI Moment

Loss prevention has always been defined by pressure. Agilence Staff9 min read

How to Prevent Gift Card Fraud This Holiday Season

Gift cards have become a staple of holiday gifting, offering recipients the freedom to select their favorite products or experiences. ... Agilence Staff8 min read

Types of Loyalty Fraud and How to Prevent Them: The Essential Guide

For retailers and restaurants, customer loyalty programs are pivotal in fostering repeat business and rewarding consumer dedication. ... Agilence Staff12 min read

Exploring the Psychology of Self-Checkout Theft

The mass adoption of self-checkout systems by grocers has been a significant shift towards efficiency and convenience for stores and ... Agilence Staff10 min read

How to Safeguard Your Cashierless Grocery Store

Grocers are welcoming customers back to the store. But where they spend their time is a make-it-or-break-it proposition. Dwell time now ... Agilence Staff6 min read

The Staggering Impact of Grocery Shrink and How to Fight Back

Every retailer deals with shrink – product loss from various sources like theft and damage. But unlike clothing or electronics retailers, ... Pedro Ramos4 min read

Why your Perishable Shrink Plan Isn't Working

Grocers are enjoying the return of shoppers to the store for fresh meat, produce, dairy, and ready-to-eat meals. But how do grocers deal ... Pedro Ramos5 min read

Using Market Basket Analysis to Capitalize on Customer Purchasing Behavior

What’s in your basket? That is what retailers want to know. Ever wonder why retailers offer BOGO sales? It’s the same reason why they ... Keneavy Krenzin6 min read

Measuring Supermarket Performance: 10 Essential Grocery Operations Metrics

Grocery operations are more complex and include new customer personas, third-party shoppers, and supply chain glitches that challenge ... Seth Aaronson7 min read

The Sprint to Last-Mile Grocery: Examining the E-Grocery and Delivery Landscape

Customers' increasing desire for speed, convenience, and contactless grocery shopping options is driving a huge surge in third-party ... Pedro Ramos12 min read

3 Unexpected Ways Instacart May Be Costing Grocers Profits

In the past six months, online grocery shopping has become a must-have for grocers of any size. Online sales were already building momentum ... Keneavy Krenzin7 min read

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