Agilence Blog listing page.

Retail Shrink and the Complexities of Known and Unknown Loss in 2022

  • Brian Brinkmann
  • 01.20.2022
  • Retail
Retailers have long struggled to minimize shrink. The term itself has been around for more than 150 years, but in that time, the ways that we buy and sell have changed drastically. As new technologies, formats, and digital shopping options gain popularity, is shrink enough to protect dwindling ...


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Operations and Loss Prevention: Working Together to Reduce Shrink

  • Amanda Brown
  • 01.13.2022
  • Retail
While often thought of as two separate teams, retail operations and loss prevention (or asset protection) teams have significant overlap in their goals, responsibilities, and the tools at their disposal.  Compare these two job descriptions recently listed on a popular job board:  The Director of ...


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How to Reduce Shrink by Flagging Sales Reducing Activities

  • Pedro Ramos
  • 12.09.2021
  • Retail
As retailers search for new ways to engage with customers, they are also seeking new ways to detect formerly hidden losses. These losses, known as Sales Reducing Activities (SRAs) include activities that: Indicate fraud and/or unintentional loss Are detectable using analytics Can be controlled or ...


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Click-and-Collect Loss Prevention Best Practices

  • Corey Adams
  • 12.02.2021
  • Retail
Buy Online Pickup In-Store (BOPIS), curbside pickup, and automated lockers make it convenient for customers to get what they need now. But how do retailers make sure they prevent loss while ensuring a great customer experience across all of these channels?


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How to Survive the Retail Labor Shortage

  • Amanda Brown
  • 11.11.2021
  • Retail
Retailers are facing more labor and stock challenges than ever. As stores continue to monitor the supply chain to keep store shelves full, they must be creative about attracting, retaining, and making the most of their current employees.  


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Loss Prevention as Data Experts? Supporting Total Retail Loss

  • Catherine Penizotto
  • 09.24.2021
  • Retail
In the past, companies depended on LP to have a keen eye for theft and behavior patterns. LP professionals are seasoned data miners, trudging through spreadsheets and transaction data to look for clues. However, today’s technology provides new ways to give LP professionals the data they need to act ...


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How Retailers can Uncover Operational Shrink Impacting Profit Margins

  • Keneavy Krenzin
  • 09.15.2021
  • Retail
Operational shrink, including losses caused by systemic issues and poor promotion execution, is more common and costly than fraud. However, many loss prevention solutions are unable to identify these hidden issues, and as a result, retailers do not realize the full extent of losses taking place ...


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