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Agilence Blog
Fighting Chargeback Fraud: Is there such a thing as Friendly Fraud?
Retailers are making it easier to return online purchases, issuing refunds before they receive the return goods. This policy ...
How to Prevent "Card not Present" Fraud
Even before the pandemic, card not present (CNP) payments were on the rise. Given the convenience and increased health concer...
11 Types of Retail Fraud on the Rise Across the Customer Journey
Dealing with fraud is no new task to retailers, but over the years fraud techniques have developed that could bring harm to y...
10 Topics to Include in your Retail Business Health and Safety Manual
An up-to-date safety manual is essential to keep employees, customers, and your business safe from harm. Instead of just keep...
Measuring Supermarket Performance: 10 Essential Grocery Operations Metrics
Grocery operations are more complex and include new customer personas, third-party shoppers, and supply chain glitches that c...
Balancing Loyalty and Loss Prevention: How to Battle Rewards Program Fraud
Retailers are focused on developing long-term customer relationships that drive profits. While product, price, and promotion ...
When will Retail Recover? Post-Pandemic Consumer Trends and Tips for Retailers
In conjunction with IHL Group, Agilence conducted a Global Consumer Study on spending trends for the retail sector. Below are...
The Rising Threat of Contactless Payment Fraud
Merchants and customers want the same thing – a frictionless payment experience. Everyone from Walmart to city governments an...
Are Stacked Discounts Costing your Retail Business Millions in Profit?
Retailers know that discounts drive sales but, when used incorrectly, they can also contribute to loss. Savvy shoppers know t...
How to Determine if Employees are Skimming Cash
Cash is king when it comes to employee theft. Cash skimming is one of the most common forms of employee theft, also known as ...
What's your Real Return Rate? Calculating Omnichannel Returns and Exchanges
Online orders, curbside pickup, BOPIS, and other omnichannel models have redefined how customers can purchase products. Just ...
Agilence has New Chief Product and Marketing Officer, Brian Brinkmann
Agilence, Inc. the leading SaaS provider of data management and analytics focused on grocery, retail, and restaurants, today ...Subscribe to our blog
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