Agilence Blog.

What's your Real Return Rate? Calculating Omnichannel Returns and ...

  • Keneavy Krenzin
  • 05.06.2021
  • Blog
Online orders, curbside pickup, BOPIS, and other omnichannel models have redefined how customers can purchase products. Just as the definition of “purchase” is changing, so is the definition of “return”. Here are a few return definitions to keep in mind.


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Agilence Strengthens Leadership Team with New Chief Product and ...

Agilence, Inc. the leading SaaS provider of data management and analytics focused on grocery, retail, and restaurants, today announced Brian Brinkmann as Chief Product and Marketing Officer (CPMO). Brinkmann brings extensive expertise to accelerate growth through product innovation and marketing ...


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Which Skills do Retail Business Analytics Professionals Need?

  • Corey Adams
  • 04.29.2021
  • Blog
Until recently, retailers used gut-feel, group consensus, or what they thought would help make important product and sales decisions. In short, they did what was best for them, not the customer.


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5 Loss Prevention Tips for Small to Mid-Sized Retailers

  • Pedro Ramos
  • 04.22.2021
  • Blog
It has been a challenging year for small to mid-sized retailers. To stay in business, they will need the focus, drive, and right tools to maximize profitability by managing losses. The 2020 National Retail Security Survey by the National Retail Federation reported on the top retail loss ...


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The Evolution of Retail Store Operations

  • Brian Donnelly
  • 04.15.2021
  • Blog
Until recently, most retail customers still purchased items the same way they have done for over 100 years. They went to the store, made a purchase, and brought it home. While online shopping, BOPIS, and other innovations emerged in recent years, these alternative shopping options did not represent ...


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Putting the “Quick” in QSR: 4 Tips for Improving QSR Speed of Service

  • Laura Johnson
  • 04.08.2021
  • Blog
They call it a Quick Serve Restaurant for a reason. Customers enjoy great food, fast transactions, and speedy service from your restaurant. Your goal is to make the experience efficient and enjoyable so customers can get on with their busy lives. What can you do to make sure they have a pleasurable ...


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Maximizing On-Shelf Availability: LP’s Role in Avoiding Out-of-Stocks

  • Keneavy Krenzin
  • 04.01.2021
  • Blog
Inventory keeps revenue flowing. Making sure that the right product is on the right shelf at the right time is critical, yet the problem of on-shelf availability is as prevalent as ever. Maintaining the balance between excess inventory and running out of inventory is a perpetual problem for ...


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E-Commerce Fraud is on the Rise: Here’s How Retailers Can Fight Back

  • Brian Brinkmann
  • 03.25.2021
  • Blog
With the pandemic spurring online shopping adoption, digital retail has never been more popular. E-commerce sites have become a channel of choice for many consumers to get their shopping done, but it’s also become a channel of choice for many fraudsters. As e-commerce sales increase, so do the ...


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How to Conquer Discount Fraud

  • Derek Rodner
  • 03.18.2021
  • Blog
Discounts provide many benefits to not only customers, but to retailers as well. From employee to military discounts, they all serve a purpose to drive long-term sales, loyalty, and profits. Proper implementation can influence frequent purchases, new product trials, and increase order ...


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Expert Cash Handling Tips for QSRs

  • Keneavy Krenzin
  • 03.11.2021
  • Blog
You’ve invested in systems that keep your inventory, labor, and operational costs on track. But unless you train your staff how to handle POS transactions properly, your hard work could go down the drain. One way to protect your QSR profits is to master your cash handling procedures, ensuring that ...


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