Agilence Blog.

5 Loss Prevention Tips for Small to Mid-Sized Retailers

  • Pedro Ramos
  • 04.22.2021
  • Blog
It has been a challenging year for small to mid-sized retailers. To stay in business, they will need the focus, drive, and right tools to maximize profitability by managing losses. The 2020 National Retail Security Survey by the National Retail Federation reported on the top retail loss ...


READ MORE

Tackling Total Retail Loss: A New View on Loss Prevention

  • Pedro Ramos
  • 03.04.2021
  • Blog
For the last 100 years, retailers have used the term “shrink” to indicate the difference between what is on the shelf as compared with what is in inventory counts. Shrink is often synonymous with loss, which may also include errors like mispricing or inaccurate data, or waste. But a century ago, no ...


READ MORE

Building an Effective Case to Combat ORC

  • Pedro Ramos
  • 02.18.2021
  • Blog
Unfortunately, retailers are well acquainted with the concept of shoplifting – items stolen from a store usually for personal use or consumption. Roughly 3% of shoplifters take shoplifting to the next level and make it their profession, reselling their stolen goods or fraudulently returning the ...


READ MORE

How to Identify and Reduce Self-Checkout Theft and Fraud

  • Pedro Ramos
  • 10.29.2020
  • Blog
Nearly every major retail grocery brand now has self-checkout as a self-service alternative to traditional cashier-staffed checkout for their shoppers. About 90% of Americans have used self-checkout and their popularity is only growing as consumers seek contactless options in the wake of a global ...


READ MORE

How to Minimize Produce Shrink: 3 Sources Every Grocer Should Monitor

  • Pedro Ramos
  • 09.24.2020
  • Blog
Grocery stores constantly experience inventory shrinkage, or shrink, and produce shrink in particular is one of the most vexing problems operators regularly deal with. Produce shrink occurs when store inventory is wasted and cannot be sold, thus costing the store profits. While some level of waste ...


READ MORE

The New Shopper: Changes to Grocery Shopping Behaviors Post-Pandemic

  • Pedro Ramos
  • 06.18.2020
  • Blog
Before the COVID-19 pandemic, grocery shopping kept to a familiar pattern, which meant that shopping behavior was fairly predictable.  During the pandemic, that familiarity went out the window as the pandemic brought unprecedented disruption to the world of food retailers and the lives of millions ...


READ MORE

The Future of Grocery Store Cleanliness and Safety Post COVID-19

  • Pedro Ramos
  • 06.11.2020
  • Blog
Historically, cleanliness in supermarkets, warehouse clubs, and other grocery stores meant bright lighting, shiny floors, gleaming glass counters, and organized displays.  In a post COVID-19 world however, these won’t be enough and grocers who fail to meet customer expectations for cleanliness and ...


READ MORE

The Pressure to Replenish Grocery Inventory during COVID-19

  • Pedro Ramos
  • 06.04.2020
The stakes have never been higher when it comes to grocers keeping inventory on shelves.  As the world rushed to stock-up on essentials, grocers faced the challenging task of accurately predicting the seemingly unpredictable demand for their inventory.  However, when forecasting is no longer ...


READ MORE

How to Spot and Stop Retail Employee Theft

  • Pedro Ramos
  • 07.11.2019
  • Blog
Unfortunately, there’s no denying that employee theft is a reality of retail operations.  Employee theft, also known as internal theft, occurs when employees steal from the organization where they’re employed.  According to the 2018 National Retail Security Survey, approximately 33.2% of inventory ...


READ MORE

How to Combat Return Fraud and Abuse

  • Pedro Ramos
  • 05.16.2019
  • Blog
Accepting returns is an important way for retailers to build trust with new customers, encourage confidence in purchases, and grow a loyal customer base.  Return rates have risen substantially with the increasing popularity of eCommerce, but even brick-and-mortar returns have increased.  According ...


READ MORE