Agilence Blog listing page.

A Brief History of Loss Prevention and Asset Protection and a Look at ...

  • Pedro Ramos
  • 03.31.2022
  • Blog
From Store Cop to Strategic Advisor Not so long ago, Security Teams  oversaw the protection of goods, watching for both shoplifters and employee theft. Often staffed by retired cops, they used rudimentary tools and manual processes that provided clues to investigate. The Security Team was ...


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The Staggering Impact of Grocery Shrink and How to Fight Back

  • Pedro Ramos
  • 02.10.2022
  • Blog
Every retailer deals with shrink – product loss from various sources like theft and damage. But unlike clothing or electronics retailers, food retailers have the added challenge of product losses due to spoilage.


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How to Reduce Shrink by Flagging Sales Reducing Activities

  • Pedro Ramos
  • 12.09.2021
  • Blog
As retailers search for new ways to engage with customers, they are also seeking new ways to detect formerly hidden losses. These losses, known as Sales Reducing Activities (SRAs) include activities that: Indicate fraud and/or unintentional loss Are detectable using analytics Can be controlled or ...


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Why your Perishable Shrink Plan Isn't Working

  • Pedro Ramos
  • 11.04.2021
  • Blog
Grocers are enjoying the return of shoppers to the store for fresh meat, produce, dairy, and ready-to-eat meals. But how do grocers deal with the shrink in the perishable departments that customers love?


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Are Remote Loss Prevention Audits Here to Stay? What you Need for a ...

  • Pedro Ramos
  • 09.16.2021
  • Blog
As the economy begins to rebound, retailers are experiencing increased traffic. Retailers and staff are struggling to balance pent-up demand, a tight labor market, an uncertain supply chain, and new health and safety protocols. How will retailers address these new business realities? Remote loss ...


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Fighting Chargeback Fraud: Is there such a thing as Friendly Fraud?

  • Pedro Ramos
  • 07.29.2021
  • Blog
Retailers are making it easier to return online purchases, issuing refunds before they receive the return goods. This policy improves the customer experience, but does it open the door to theft?


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The Rising Threat of Contactless Payment Fraud

  • Pedro Ramos
  • 06.03.2021
  • Blog
Merchants and customers want the same thing – a frictionless payment experience. Everyone from Walmart to city governments and local merchants are making it easier to tap, pay, and go. While these transactions are safer than traditional POS payments, it hasn’t stopped hackers from using new fraud ...


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