Agilence Blog.

The Role of Data in the Digital Transformation of C-Stores

  • Pedro Ramos
  • 09.06.2018
  • Blog
Consistent technological advancements have disrupted nearly every industry.  Within just a few years, the term digital transformation has evolved from a non-descript buzzword to a necessary business-wide strategy.  With the increasing number of disruptors in the convenience space, C-Stores will ...


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Agilence unveils new data analytics product tailored to pharmacy ...

20/20 Rx has been launched to help pharmacies remain compliant, reduce losses, and gain more operational visibility MOUNT LAUREL, NJ, May 2, 2017 – Agilence, Inc., the leader in cloud-based data analytics for store operations and loss prevention, today announced 20/20 Rx™, a new pharmacy analytics ...


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Dividing the Day to Multiply Operational Efficiency

  • Pedro Ramos
  • 09.14.2016
  • Blog
In the restaurant industry, dayparting is the practice of dividing the business day into several parts– Breakfast, Brunch, Lunch, Dinner etc. During these blocks of times, different menus are featured with items targeted toward that particular mealtime and/or demographic. Analysis of dayparts can ...


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Are E-Receipts Safe?

  • Pedro Ramos
  • 09.07.2016
  • Blog
Asking if we want a paper copy of our receipt is becoming the norm when we visit our favorite retailers and restaurants.  Our first reaction is to say ‘no thanks’ to a paper copy. We think of the environment and convenience – and honestly, who really revisits those multitude of coffee shop reciepts ...


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A Check Kiting Kingdom Comes Crashing Down

  • Pedro Ramos
  • 08.17.2016
  • Blog
Lately, we’ve been writing about retailers and restaurateurs contending with activities impacting profits such as losses from employee fraud and theft, inefficient operations, and noncompliance with corporate policies.  However, on June 23rd, 2016 a major fraud scandal hit close to home in nearby ...


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Understanding and Preventing Credit Card Chargebacks

  • Pedro Ramos
  • 08.11.2016
  • Blog
Every retailer has experienced shoplifting. While the impact of shoplifting has remained constant, the techniques in which these thieves masquerade as customers to walk off with merchandise has changed. Today, credit cards have become a prime channel for shoplifters to walk out with merchandise ...


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Turning Sweethearts into Productive Employees

Lately, we’ve been writing about some of the most common types of employee theft, as a part of our loss prevention education series, and our tips on how to identify and solve these issues.  Sweethearting ranks on the top 5 list of common employee theft practices. Sweethearting is the term used when ...


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Holiday Hiring and Identifying Nepotism Easily

  • Pedro Ramos
  • 11.10.2015
  • Blog
When the holiday season begins to fire up typically in early September, retailers look to gain extra help to accommodate the increase in customer traffic from the extremely hectic holiday shopping season. Retailers not only prepare inventory, new marketing plans and planned promotions, but they ...


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Using Employee Feedback to help with Loss Prevention

  • Pedro Ramos
  • 03.19.2015
  • Blog
Using Employee Feedback to help with Loss Prevention As many retailers know, feedback can be a powerful tool. You could make an argument that feedback should be one of the tools that every retailer should be using. But what makes feedback so special? When done properly it gives you a great idea of ...


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Hurricane Season Tips for Retailers

  • Pedro Ramos
  • 08.07.2013
  • Blog
Hurricane Season Tips for Retailers Summer has come to an end and you know what that means…it’s hurricane season. This is nothing new to the retail industry or any industry for that matter, but last year’s weather was a little different. Between Hurricane Isaac, Super Storm Sandy, and the multiple ...


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