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Agilence Blog

Where loss prevention and operations leaders find what’s working, and what’s next.

Pedro Ramos

How to Identify and Reduce Self-Checkout Theft and Fraud

Nearly every major retail grocery brand now has self-checkout as a self-service alternative to traditional cashier-staffed checkout for ... Pedro Ramos6 min read

How to Minimize Produce Shrink: 3 Sources Every Grocer Should Monitor

Grocery stores constantly experience inventory shrinkage, or shrink, and produce shrink in particular is one of the most vexing problems ... Pedro Ramos5 min read

The New Shopper: Changes to Grocery Shopping Behaviors Post-Pandemic

Before the COVID-19 pandemic, grocery shopping kept to a familiar pattern, which meant that shopping behavior was fairly predictable. ... Pedro Ramos5 min read

The Future of Grocery Store Cleanliness and Safety Post COVID-19

Historically, cleanliness in supermarkets, warehouse clubs, and other grocery stores meant bright lighting, shiny floors, gleaming glass ... Pedro Ramos4 min read

How to Spot and Stop Retail Employee Theft

Unfortunately, there’s no denying that employee theft is a reality of retail operations. Employee theft, also known as internal theft, ... Pedro Ramos4 min read

How to Combat Return Fraud and Abuse

Accepting returns is an important way for retailers to build trust with new customers, encourage confidence in purchases, and grow a loyal ... Pedro Ramos5 min read

Getting to Know the Online and Third-Party Grocery Customer

While the vast majority of grocery shoppers still prefer to buy in store, the Food Marketing Institute estimates that online grocery sales ... Pedro Ramos5 min read

The Growing Need for Analytics in the Cannabis Dispensary Industry

If you’ve kept up with financial news over the past year, you probably already noticed that a “green gold rush” is taking place across ... Pedro Ramos6 min read

Is BOPIS Here to Stay? The Pros and Cons of "Click & Collect"

One of the biggest themes at this year’s NRF Big Show was the rapidly growing popularity of “Buy Online, Pickup in Store" (BOPIS) ... Pedro Ramos5 min read

Putting Restaurant Franchisee Data into Focus

Big data is big business for restaurant franchisees in the Information Age. Collecting and analyzing massive amounts of data can be a ... Pedro Ramos6 min read

The Role of Data in the Digital Transformation of C-Stores

Consistent technological advancements have disrupted nearly every industry. Within just a few years, the term digital transformation has ... Pedro Ramos7 min read

Dividing the Day to Multiply Operational Efficiency

In the restaurant industry, dayparting is the practice of dividing the business day into several parts– Breakfast, Brunch, Lunch, Dinner ... Pedro Ramos3 min read

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