News and Education
Agilence Blog
Where loss prevention and operations leaders find what’s working, and what’s next.
Pedro Ramos
General
A Brief History of Loss Prevention and Asset Protection and a Look at What's Next
From Store Cop to Strategic Advisor Not so long ago, Security Teams oversaw the protection of goods, watching for both shoplifters and ... Pedro Ramos5 min read
Grocery
The Staggering Impact of Grocery Shrink and How to Fight Back
Every retailer deals with shrink – product loss from various sources like theft and damage. But unlike clothing or electronics retailers, ... Pedro Ramos4 min read
Retail
How to Reduce Shrink by Flagging Sales Reducing Activities
As retailers search for new ways to engage with customers, they are also seeking new ways to detect formerly hidden losses. These losses, ... Pedro Ramos5 min read
Grocery
Why your Perishable Shrink Plan Isn't Working
Grocers are enjoying the return of shoppers to the store for fresh meat, produce, dairy, and ready-to-eat meals. But how do grocers deal ... Pedro Ramos5 min read.png)
General
Are Remote Loss Prevention Audits Here to Stay? What you Need for a Virtual Store Visit
As the economy begins to rebound, retailers are experiencing increased traffic. Retailers and staff are struggling to balance pent-up ... Pedro Ramos4 min read
Retail
Fighting Chargeback Fraud: Is there such a thing as Friendly Fraud?
Retailers are making it easier to return online purchases, issuing refunds before they receive the return goods. This policy improves the ... Pedro Ramos5 min read
General
The Rising Threat of Contactless Payment Fraud
Merchants and customers want the same thing – a frictionless payment experience. Everyone from Walmart to city governments and local ... Pedro Ramos4 min read
Retail
5 Loss Prevention Tips for Small to Mid-Sized Retailers
It has been a challenging year for small to mid-sized retailers. To stay in business, they will need the focus, drive, and right tools to ... Pedro Ramos4 min read
Retail
The Evolution of Retail Store Operations
Until recently, most retail customers still purchased items the same way they have done for over 100 years. They went to the store, made a ... Pedro Ramos4 min read
Retail
Tackling Total Retail Loss: A New View on Loss Prevention
For the last 100 years, retailers have used the term “shrink” to indicate the difference between what is on the shelf as compared with what ... Pedro Ramos8 min read.png)
Retail
Building an Effective Case to Combat ORC
Unfortunately, retailers are well acquainted with the concept of shoplifting – items stolen from a store usually for personal use or ... Pedro Ramos6 min read
Grocery
The Sprint to Last-Mile Grocery: Examining the E-Grocery and Delivery Landscape
Customers' increasing desire for speed, convenience, and contactless grocery shopping options is driving a huge surge in third-party ... Pedro Ramos12 min readSubscribe to our blog
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