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Agilence Blog
Weighing the Pros and Cons of Off-Premises Dining
The restaurant industry changed drastically in 2020 because of the COVID-19 pandemic and resulting changes to consumer behavi...
2020 Year in Review: A Note from Agilence CEO Russ Hawkins
This year has been anything but business as usual. It’s been a year full of great stress, uncertainty, and trauma but also pe...
The Sprint to Last-Mile Grocery: Examining the E-Grocery and Delivery Landscape
Customers' increasing desire for speed, convenience, and contactless grocery shopping options is driving a huge surge in thir...
Five Retail Holiday Shopping Predictions for 2020
2020 has been a year of unknowns and the fast-approaching holiday season is no different. Thanks to COVID-19, retail doesn’t ...
How to Identify and Reduce Self-Checkout Theft and Fraud
Nearly every major retail grocery brand now has self-checkout as a self-service alternative to traditional cashier-staffed ch...
Four Steps to Creating Profitable Retail Promotions
Discounts and promotions have become more important than ever for retailers trying to bounce back after a year of trials and ...
3 Unexpected Ways Instacart May Be Costing Grocers Profits
In the past six months, online grocery shopping has become a must-have for grocers of any size. Online sales were already bui...
How to Minimize Produce Shrink: 3 Sources Every Grocer Should Monitor
Grocery stores constantly experience inventory shrinkage, or shrink, and produce shrink in particular is one of the most vexi...
The New Restaurant Customer: 9 Impacts of COVID-19 on Foodservice Consumers
The COVID-19 pandemic has fundamentally changed the way that we all interact with each other. Unsurprisingly, industries cent...
Retail's Reopening, the Anxious Consumer, and Redefining Value for a Post-COVID World
While the COVID-19 pandemic is in no way over, companies and consumers around the world have moved beyond the initial shock a...
Growing the Business: The Omnichannel Cannabis Dispensary Customer Experience
In the toughest times, creativity and ingenuity are two traits that always stand out. Right now, in the cannabis industry, it...
The New Shopper: Changes to Grocery Shopping Behaviors Post-Pandemic
Before the COVID-19 pandemic, grocery shopping kept to a familiar pattern, which meant that shopping behavior was fairly pred...Subscribe to our blog
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