Agilence Blog.

Buy Online Pickup In-Store (BOPIS), curbside pickup, and automated lockers make it convenient for customers to get what they need now. But how do retailers make sure they prevent loss while ensuring a great customer experience across all of these channels?

With today’s ever-increasing landscape of automated processes that are being deployed throughout the retail, grocery, restaurant, and convenience industries, many brands have shifted away from traditional cashier-run till lines in favor of self-checkout stations. With almost 90% of American ...

Retailers are facing more labor and stock challenges than ever. As stores continue to monitor the supply chain to keep store shelves full, they must be creative about attracting, retaining, and making the most of their current employees.   Retail sales this upcoming holiday season should increase ...

Grocers are enjoying the return of shoppers to the store for fresh meat, produce, dairy, and ready-to-eat meals. But how do grocers deal with the shrink in the perishable departments that customers love?

To our valued customers,   I’m pleased to share that as of Wednesday, October 27, Agilence, Inc. has a new majority shareholder, Cuadrilla Capital. Cuadrilla Capital is a California-based private equity firm focused on investing in and enabling promising Software-as-a-Service (SaaS) companies like ...

What’s in your basket? That is what retailers want to know. Ever wonder why retailers offer BOGO sales? It’s the same reason why they merchandise the small bag of potato chips in the deli section. And why they ask if you want to buy a related item before you finish your online purchase. Market ...

As retailers bounce back from the pandemic, they’re simultaneously finding innovative ways to serve customers while controlling loss in an increasingly complex and fast-paced, omnichannel landscape. The expansion in customer channels is also exposing companies to new, and potentially more ...

In LPM’s recent survey, Evolving Perception of Value within Loss Prevention Departments, diverse opinions indicate the perception of LP is caught somewhere between the past and the future. Some organizations still see LP as a “bad guy catcher,” while others perceive LP as a true operational partner ...

In the past, companies depended on LP to have a keen eye for theft and behavior patterns. LP professionals are seasoned data miners, trudging through spreadsheets and transaction data to look for clues. However, today’s technology provides new ways to give LP professionals the data they need to act ...

As the economy begins to rebound, retailers are experiencing increased traffic. Retailers and staff are struggling to balance pent-up demand, a tight labor market, an uncertain supply chain, and new health and safety protocols. How will retailers address these new business realities? Remote loss ...