Agilence Blog.

The Evolution of Retail Store Operations

  • Brian Donnelly
  • 04.15.2021
  • Blog
Until recently, most retail customers still purchased items the same way they have done for over 100 years. They went to the store, made a purchase, and brought it home. While online shopping, BOPIS, and other innovations emerged in recent years, these alternative shopping options did not represent ...


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Putting the “Quick” in QSR: 4 Tips for Improving QSR Speed of Service

  • Laura Johnson
  • 04.08.2021
  • Blog
They call it a Quick Serve Restaurant for a reason. Customers enjoy great food, fast transactions, and speedy service from your restaurant. Your goal is to make the experience efficient and enjoyable so customers can get on with their busy lives. What can you do to make sure they have a pleasurable ...


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Maximizing On-Shelf Availability: LP’s Role in Avoiding Out-of-Stocks

  • Keneavy Krenzin
  • 04.01.2021
  • Blog
Inventory keeps revenue flowing. Making sure that the right product is on the right shelf at the right time is critical, yet the problem of on-shelf availability is as prevalent as ever. Maintaining the balance between excess inventory and running out of inventory is a perpetual problem for ...


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E-Commerce Fraud is on the Rise: Here’s How Retailers Can Fight Back

  • Brian Brinkmann
  • 03.25.2021
  • Blog
With the pandemic spurring online shopping adoption, digital retail has never been more popular. E-commerce sites have become a channel of choice for many consumers to get their shopping done, but it’s also become a channel of choice for many fraudsters. As e-commerce sales increase, so do the ...


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How to Conquer Discount Fraud

  • Derek Rodner
  • 03.18.2021
  • Blog
Discounts provide many benefits to not only customers, but to retailers as well. From employee to military discounts, they all serve a purpose to drive long-term sales, loyalty, and profits. Proper implementation can influence frequent purchases, new product trials, and increase order ...


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Expert Cash Handling Tips for QSRs

  • Keneavy Krenzin
  • 03.11.2021
  • Blog
You’ve invested in systems that keep your inventory, labor, and operational costs on track. But unless you train your staff how to handle POS transactions properly, your hard work could go down the drain. One way to protect your QSR profits is to master your cash handling procedures, ensuring that ...


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Tackling Total Retail Loss: A New View on Loss Prevention

  • Pedro Ramos
  • 03.04.2021
  • Blog
For the last 100 years, retailers have used the term “shrink” to indicate the difference between what is on the shelf as compared with what is in inventory counts. Shrink is often synonymous with loss, which may also include errors like mispricing or inaccurate data, or waste. But a century ago, no ...


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The Top 7 Concerns for Omnichannel Retailers in 2021

  • Brian Brinkmann
  • 02.25.2021
  • Blog
After a tumultuous 2020, retailers are looking to regroup in 2021, doubling down on important trends that are proving to deliver outstanding customer experiences, enhance and protect their brand, and boost profits. Here are the top 7 ways that omnichannel retailers will thrive in a dynamic economy.


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Building an Effective Case to Combat ORC

  • Pedro Ramos
  • 02.18.2021
  • Blog
Unfortunately, retailers are well acquainted with the concept of shoplifting – items stolen from a store usually for personal use or consumption. Roughly 3% of shoplifters take shoplifting to the next level and make it their profession, reselling their stolen goods or fraudulently returning the ...


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Dollar Tree Partners With Agilence to Enhance Data Analytics

  • Agilence Staff
  • 02.17.2021
  • Blog
MOUNT LAUREL, N.J. - Agilence, Inc., the leading provider of digital transformation solutions to unify operational analytics and empower in-store action, today announced that Dollar Tree, Inc. has selected Agilence as their new data analytics and reporting platform. Dollar Tree, Inc. is a leading ...


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