Agilence Blog.

While often thought of as two separate teams, retail operations and loss prevention (or asset protection) teams have significant overlap in their goals, responsibilities, and the tools at their disposal.  Compare these two job descriptions recently listed on a popular job board:  The Director of ...

During the holiday season, I always like to reflect, take stock, and look ahead to the challenges of the new year. The past two years have brought unprecedented challenges and my heart goes out to everyone who has been affected. 2021 began with the promise of COVID vaccines and ends with yet ...

As retailers search for new ways to engage with customers, they are also seeking new ways to detect formerly hidden losses. These losses, known as Sales Reducing Activities (SRAs) include activities that: Indicate fraud and/or unintentional loss Are detectable using analytics Can be controlled or ...

Buy Online Pickup In-Store (BOPIS), curbside pickup, and automated lockers make it convenient for customers to get what they need now. But how do retailers make sure they prevent loss while ensuring a great customer experience across all of these channels?

With today’s ever-increasing landscape of automated processes that are being deployed throughout the retail, grocery, restaurant, and convenience industries, many brands have shifted away from traditional cashier-run till lines in favor of self-checkout stations. With almost 90% of American ...

Retailers are facing more labor and stock challenges than ever. As stores continue to monitor the supply chain to keep store shelves full, they must be creative about attracting, retaining, and making the most of their current employees.   Retail sales this upcoming holiday season should increase ...

Grocers are enjoying the return of shoppers to the store for fresh meat, produce, dairy, and ready-to-eat meals. But how do grocers deal with the shrink in the perishable departments that customers love?

To our valued customers,   I’m pleased to share that as of Wednesday, October 27, Agilence, Inc. has a new majority shareholder, Cuadrilla Capital. Cuadrilla Capital is a California-based private equity firm focused on investing in and enabling promising Software-as-a-Service (SaaS) companies like ...

What’s in your basket? That is what retailers want to know. Ever wonder why retailers offer BOGO sales? It’s the same reason why they merchandise the small bag of potato chips in the deli section. And why they ask if you want to buy a related item before you finish your online purchase. Market ...

As retailers bounce back from the pandemic, they’re simultaneously finding innovative ways to serve customers while controlling loss in an increasingly complex and fast-paced, omnichannel landscape. The expansion in customer channels is also exposing companies to new, and potentially more ...