Agilence Blog.

In the past, restaurant chains were successful because of their menu, food quality, customer service, and price, but now we can add industry-focused data analytics to their recipe for success.  According to Restaurant.com, there will be 5,200 GB of data for every person on earth by the year 2020, ...

Many companies use a reward system or loyalty program in an attempt to make customers more devoted. Top loyalty programs from successful retailers such as Sephora and Amazon have made remarkable impacts on their ability to sustain and gain a loyal customer base. Reward programs entice people to ...

The convenience industry’s profit margins aren’t what they used to be.  They can range from pennies on a fuel transaction to more than 50% on a foodservice sale.  This means that parsing the right numbers can reveal what’s selling well, how best to promote, bundle, and merchandise wares, and how to ...

Discounting retail products through promotions and loyalty/rewards programs are one of the most common and effective ways to drive sales.   In fact, discounting is a top pricing strategy for 97% of retailers across all sectors.  Most have developed an acceptable margin range per product type or ...

Within the past decade, dashboards have become an increasingly popular way for businesses to internally display data. But, why is this? For one, they are ‘eye candy’ when compared to an excel spreadsheet. However, it’s more than just the visual aspect that makes it such a great way to house your ...

There are two keys to unlocking the power of data.  It should come as no surprise that technology is the first, but the second is less obvious – it’s people.  As organizations democratize data, there is an implied expectation that employees will know what to do with the data once it’s shared with ...

While the data champion advocates for the importance of collecting and leveraging data, data heroes are the individuals at every level of the organization who answer the call, pick up the mantle, and wield data to battle inefficiencies and make better decisions across the enterprise.  Like any good ...

Big data is big business for restaurant franchisees in the Information Age.  Collecting and analyzing massive amounts of data can be a powerful business function, and the world’s most innovative companies have been investing in it for years.  But the franchise world has been relatively slow to ...

Gift cards are the number one most requested present during the holiday season and nearly 20% of all gift cards are purchased during the winter holidays.  As the weather begins to cool and the holidays approach, it’s more important than ever for retailers and restauranteurs to make sure that their ...

At the highest level, organizations turn to Business Intelligence and Data Analytics to make strategic business decisions that can dramatically affect a company’s bottom line and future direction.  A siloed business environment, in terms of both data and/or culture will make any sort of enterprise ...