Agilence Blog.

As the economy begins to rebound, retailers are experiencing increased traffic. Retailers and staff are struggling to balance pent-up demand, a tight labor market, an uncertain supply chain, and new health and safety protocols. How will retailers address these new business realities? Remote loss ...

LP professionals are rising to new challenges, working across the organization to meet new strategic goals. We recently partnered with Loss Prevention Magazine to survey nearly 100 professionals who shared their perception of Loss Prevention’s value within their organization.

Loss prevention shrinkage has cost the retail industry nearly $62 billion in 2020 alone, an all-time high. These losses can be attributed to countless issues like shoplifting, ORC, employee theft, and even accidental human error. We’ve put a list together of 5 loss prevention no-no's to avoid so ...

We recently partnered with Loss Prevention Magazine to survey nearly 100 LP professionals who shared their perception of Loss Prevention’s value within their organization. Survey respondents represented multiple industries and loss prevention or asset protection teams that range from 1 person to ...

The world of retail Loss prevention is constantly evolving to better reduce shrink and detect areas of operational insufficiency. Although traditional LP strategies continue to hold their value, implementing a more high-tech data-driven solution provides a clearer view of how these phenomena occur ...

The prevention, detection, and management of shoplifting is an integral aspect of running a retail business. Long gone are the days when losses associated with shoplifting are considered an acceptable cost of doing business. Research shows that 1 in 11 people will shoplift in their lifetime, and ...

Retailers are making it easier to return online purchases, issuing refunds before they receive the return goods. This policy improves the customer experience, but does it open the door to theft?

Even before the pandemic, card not present (CNP) payments were on the rise. Given the convenience and increased health concerns of sharing physical credit cards with merchants or shopping in-store at all, eCommerce shopping and CNP transactions seemed like a perfect and safe way to pay for products ...

Dealing with fraud is no new task to retailers, but over the years fraud techniques have developed that could bring harm to your business. As a result, many different types of potential fraud have been found scattered along the customer journey. From online account creation to checkout to ...

An up-to-date safety manual is essential to keep employees, customers, and your business safe from harm. Instead of just keeping the manual filed away, you will want to make sure that everyone knows the top 10 topics to include in your health and safety manual that keep everyone safe.