Agilence Blog.

The restaurant industry changed drastically in 2020 because of the COVID-19 pandemic and resulting changes to consumer behaviors, adding years’ worth of new capabilities and technologies in just a few months. A huge part of these changes has been a shift to off-premises as dining rooms across the ...

This year has been anything but business as usual. It’s been a year full of great stress, uncertainty, and trauma but also perseverance. My heart goes out to those in our community who have experienced pain and loss due to this pandemic, particularly those who have lost loved ones.

Customers' increasing desire for speed, convenience, and contactless grocery shopping options is driving a huge surge in third-party delivery and eGrocery usage.  What was once new and uncommon is now becoming an expected shopping option, especially as pandemic-related lockdowns and social ...

2020 has been a year of unknowns and the fast-approaching holiday season is no different. Thanks to COVID-19, retail doesn’t resemble what it did in years past. Instead, retailers have been trying to serve evolving and increasingly anxious customers, keep employees safe, and continue operating in ...

Nearly every major retail grocery brand now has self-checkout as a self-service alternative to traditional cashier-staffed checkout for their shoppers. About 90% of Americans have used self-checkout and their popularity is only growing as consumers seek contactless options in the wake of a global ...

MOUNT LAUREL, N.J., October 28, 2020 - Agilence, Inc. the industry leader in operational analytics and prescriptive actions for retail, grocery, restaurant, pharmacy, and convenience organizations recently announced that grocery retailer, SpartanNash is the recipient of their annual Visionary ...

Discounts and promotions have become more important than ever for retailers trying to bounce back after a year of trials and uncertainty. Our research shows that most retailers depend on promotions to generate a significant percentage of their sales. Although promotions are a powerful method for ...

MOUNT LAUREL, N.J., October 13, 2020 (Newswire.com) - Agilence’s VP of Customer Success, Catherine Penizotto has been named the winner of a Bronze Stevie® Award in the Female Executive of the Year category among businesses with up to 2,500 employees in the 17th annual Stevie Awards for Women in ...

In the past six months, online grocery shopping has become a must-have for grocers of any size. Online sales were already building momentum before COVID-19, but since the start of the pandemic, it has exploded into the forefront. Now, no grocer can afford to not offer online shopping, and yet very ...

Grocery stores constantly experience inventory shrinkage, or shrink, and produce shrink in particular is one of the most vexing problems operators regularly deal with. Produce shrink occurs when store inventory is wasted and cannot be sold, thus costing the store profits. While some level of waste ...