Agilence Adds 32 Customers, Receives Multiple Industry Awards in 2016

Posted by Adam Creamer on Feb 8, 2017 9:14:00 AM

Broad adoption of cloud-based data analytics solution drives robust sales and customer growth

MOUNT LAUREL, NJ, February 08, 2017 – Agilence, Inc., the leader in cloud based data analytics for store operations and loss prevention, today announced record growth driven by robust sales of its 20/20 Data Analytics™ platform, which includes the industry-specific 20/20 Retail™ and 20/20 F&B™ solutions for retailers and restaurant operators respectively.

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Topics: Press Room

2016 Office Decorations!

Posted by Adam Creamer on Dec 22, 2016 10:07:00 AM

It’s that time of year again, where the Agilence staff gets together to decorate their work areas – aka their dog bones – to see who the best decorators are.  There were no Christmas light shows like last year, but all of the teams came through with great displays.

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Topics: Blog

Agilence Named Best Retail Data Analytics Solutions Provider 2016

Posted by Adam Creamer on Dec 13, 2016 9:41:00 AM

Leading insight service provider recognized by Softech Intl for its cloud-based data analytics solution

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Topics: Press Room

5 Tips to Take Restaurant Performance from Good to Great

Posted by Laura Hills on Dec 8, 2016 1:09:00 PM


The holiday season is here!  Like holidays past, the restaurant industry should see no shortage of business.  Table-service restaurants serve as a reunion or gathering spot for family, friends and coworkers alike, while quick-service establishments keep shoppers energized and moving as they search for holiday treasures.

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Topics: ReThink Reporting, Use Cases

Agilence Named Best Retail Data Analytics Solution Provider for 2016

Posted by Adam Creamer on Dec 7, 2016 11:44:00 AM

We are proud to announce that Agilence was named "Best Retail Data Analytics Solutions Provider" for 2016 by Softech Intl.

The Softech Business Awards 2016 have been launched to commend leaders across a variety industry sectors.  Softech looks to those who are changing the field, dedicated, and fundamentally have saved the most important resource of all…time.

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Topics: In The News

2016 Outstanding Entrepreneurs

Posted by Adam Creamer on Dec 6, 2016 11:36:00 AM

Russ Hawkins was recently names to the South Jersey Biz Magazine's list of 2016 Outstanding Entrepreneurs.  The full list of 2016 Outstanding Entrepreneurs can be found on South Jersey Biz's website.

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Topics: In The News

Agilence Cited in Independent Breakout Vendors: Industry-Specific Insights Service Providers Report

Posted by Adam Creamer on Nov 8, 2016 10:12:00 AM

Leader in data analytics for loss prevention and operations profiled as Food and Beverage Insights Service Provider in report.

MOUNT LAUREL, NJ—November 08, 2016 – Agilence, Inc., the leader in cloud-based data analytics for loss prevention and retail and restaurant operations, today announced that it was cited in the October 2016 Forrester Report, Breakout Vendors:  Industry-Specific Insights Service Providers.  Agilence was included in the food and beverage vertical among industry-specific insights solutions providers who were noted for their ability “to help firms within their market get actionable insights and tangible business value.”

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Topics: Press Room

3 Easy Ways to Improve Sales and Profits

Posted by Maddy Moyer on Nov 3, 2016 10:09:00 AM

As we near the holiday season, businesses everywhere are ordering inventory, stocking the shelves, and hiring seasonal staff to prep for the rush of shoppers that awaits. According to the National Retail Federation, 2016 Holiday sales are projected to rise 3.6% this year and, for many stores, the holiday season from November to December can represent as much as 30% of their annual sales. As a business owner, you want to capitalize on this opportunity but you don’t want to go over budget by investing in unnecessary holiday expenditures. Here are 3 tips we have for you so that you can make the most of this holiday season without breaking the bank:

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Topics: ReThink Reporting

Use Case Spotlight: SITs

Posted by Maddy Moyer on Oct 6, 2016 2:37:00 PM

Single item transactions are always a point of concern for restaurant loss prevention professionals. While these transactions will happen in the normal course of daily business, high velocity by the same cashier is an indication of potential pass-offs of added items to friends and family ("Sweet-hearting") or the cashier under-ringing items and pocketing the added cash from the guest. These transactions look like incomplete orders, like just the bacon showing on a check for a double bacon cheeseburger, or just the guacamole appearing on an order for a burrito. The cashier sends the full order to the kitchen, but then voids off items and only rings the add-on item and tenders the check, pocketing the difference.

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Topics: ReThink Reporting, Use Cases

Spurn The Churn: Reducing Employee Turnover

Posted by Maddy Moyer on Sep 21, 2016 1:00:00 PM

Employee turnover is inevitable – not many people stay with one company forever anymore.  People leave for all sorts of reasons, but the top reasons people leave a job are addressable like their relationship with their boss or feeling unchallenged or unappreciated.  TheBalance.com cites the “Top 10 Reasons Why Employees Quit Their Jobs”[1] and the employee’s relationship with their boss tops the list.  In fact, relationships with management and coworkers are on the top of the list along with other controllable factors that can influence workforce performance.

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Topics: ReThink Reporting

Welcome to the Agilence Blog!

In this blog we will cover all things retail.  Everything from tips for operations and loss prevention, to analysis of current trends and customer habits will be covered here.

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