Agilence Blog.

Using Market Basket Analysis to Capitalize on Customer Purchasing ...

  • Keneavy Krenzin
  • 10.21.2021
  • Blog
What’s in your basket? That is what retailers want to know. Ever wonder why retailers offer BOGO sales? It’s the same reason why they merchandise the small bag of potato chips in the deli section. And why they ask if you want to buy a related item before you finish your online purchase. Market ...


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How to Identify and Handle Shoplifters in your Retail Stores

  • Keneavy Krenzin
  • 08.05.2021
  • Blog
The prevention, detection, and management of shoplifting is an integral aspect of running a retail business. Long gone are the days when losses associated with shoplifting are considered an acceptable cost of doing business. Research shows that 1 in 11 people will shoplift in their lifetime, and ...


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How to Prevent "Card not Present" Fraud

  • Keneavy Krenzin
  • 07.22.2021
  • Blog
Even before the pandemic, card not present (CNP) payments were on the rise. Given the convenience and increased health concerns of sharing physical credit cards with merchants or shopping in-store at all, eCommerce shopping and CNP transactions seemed like a perfect and safe way to pay for products ...


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10 Topics to Include in your Retail Business Health and Safety Manual

  • Keneavy Krenzin
  • 07.08.2021
  • Blog
An up-to-date safety manual is essential to keep employees, customers, and your business safe from harm. Instead of just keeping the manual filed away, you will want to make sure that everyone knows the top 10 topics to include in your health and safety manual that keep everyone safe.


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Are Stacked Discounts Costing your Retail Business Millions in Profit?

  • Keneavy Krenzin
  • 05.27.2021
  • Blog
Retailers know that discounts drive sales but, when used incorrectly, they can also contribute to loss. Savvy shoppers know that stacking discounts in the form of coupons or weekly deals will save them money, sometimes bringing the price below even the retailer’s cost of goods.


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What's your Real Return Rate? Calculating Omnichannel Returns and ...

  • Keneavy Krenzin
  • 05.06.2021
  • Blog
Online orders, curbside pickup, BOPIS, and other omnichannel models have redefined how customers can purchase products. Just as the definition of “purchase” is changing, so is the definition of “return”. Here are a few return definitions to keep in mind.


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Maximizing On-Shelf Availability: LP’s Role in Avoiding Out-of-Stocks

  • Keneavy Krenzin
  • 04.01.2021
  • Blog
Inventory keeps revenue flowing. Making sure that the right product is on the right shelf at the right time is critical, yet the problem of on-shelf availability is as prevalent as ever. Maintaining the balance between excess inventory and running out of inventory is a perpetual problem for ...


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Expert Cash Handling Tips for QSRs

  • Keneavy Krenzin
  • 03.11.2021
  • Blog
You’ve invested in systems that keep your inventory, labor, and operational costs on track. But unless you train your staff how to handle POS transactions properly, your hard work could go down the drain. One way to protect your QSR profits is to master your cash handling procedures, ensuring that ...


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Four Steps to Creating Profitable Retail Promotions

  • Keneavy Krenzin
  • 10.22.2020
  • Blog
Discounts and promotions have become more important than ever for retailers trying to bounce back after a year of trials and uncertainty. Our research shows that most retailers depend on promotions to generate a significant percentage of their sales. Although promotions are a powerful method for ...


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3 Unexpected Ways Instacart May Be Costing Grocers Profits

  • Keneavy Krenzin
  • 10.08.2020
  • Blog
In the past six months, online grocery shopping has become a must-have for grocers of any size. Online sales were already building momentum before COVID-19, but since the start of the pandemic, it has exploded into the forefront. Now, no grocer can afford to not offer online shopping, and yet very ...


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