Agilence Blog listing page.

Why do Employees Steal? How to Minimize Opportunity and Motive

  • Keneavy Krenzin
  • 02.03.2022
  • Blog
Unfortunately, dishonest associates impact the bottom line of nearly every business. Investigating and terminating an employee stealing from the company costs the business time, effort, and considerable resources. As labor shortages continue to plague retailers and restaurant operators across the ...


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Using Market Basket Analysis to Capitalize on Customer Purchasing ...

  • Keneavy Krenzin
  • 10.21.2021
  • Blog
What’s in your basket? That is what retailers want to know. Ever wonder why retailers offer BOGO sales? It’s the same reason why they merchandise the small bag of potato chips in the deli section. And why they ask if you want to buy a related item before you finish your online purchase. Market ...


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How Retailers can Uncover Operational Shrink Impacting Profit Margins

  • Keneavy Krenzin
  • 09.15.2021
  • Blog
Operational shrink, including losses caused by systemic issues and poor promotion execution, is more common and costly than fraud. However, many loss prevention solutions are unable to identify these hidden issues, and as a result, retailers do not realize the full extent of losses taking place ...


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How to Identify and Handle Shoplifters in your Retail Stores

  • Keneavy Krenzin
  • 08.05.2021
  • Blog
The prevention, detection, and management of shoplifting is an integral aspect of running a retail business. Long gone are the days when losses associated with shoplifting are considered an acceptable cost of doing business. Research shows that 1 in 11 people will shoplift in their lifetime, and ...


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How to Prevent "Card not Present" Fraud

  • Keneavy Krenzin
  • 07.22.2021
  • Blog
Even before the pandemic, card not present (CNP) payments were on the rise. Given the convenience and increased health concerns of sharing physical credit cards with merchants or shopping in-store at all, eCommerce shopping and CNP transactions seemed like a perfect and safe way to pay for products ...


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10 Topics to Include in your Retail Business Health and Safety Manual

  • Keneavy Krenzin
  • 07.08.2021
  • Blog
An up-to-date safety manual is essential to keep employees, customers, and your business safe from harm. Instead of just keeping the manual filed away, you will want to make sure that everyone knows the top 10 topics to include in your health and safety manual that keep everyone safe.


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Are Stacked Discounts Costing your Retail Business Millions in Profit?

  • Keneavy Krenzin
  • 05.27.2021
  • Blog
Retailers know that discounts drive sales but, when used incorrectly, they can also contribute to loss. Savvy shoppers know that stacking discounts in the form of coupons or weekly deals will save them money, sometimes bringing the price below even the retailer’s cost of goods.


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