Agilence Blog.

As retailers bounce back from the pandemic, they’re simultaneously finding innovative ways to serve customers while controlling loss in an increasingly complex and fast-paced, omnichannel landscape. The expansion in customer channels is also exposing companies to new, and potentially more ...

In conjunction with IHL Group, Agilence conducted a Global Consumer Study on spending trends for the retail sector. Below are insights that retailers need to know. `  Households earning less than $50,000 received the worst blow from the pandemic, with over 25% of having at least one member on ...

With the pandemic spurring online shopping adoption, digital retail has never been more popular. E-commerce sites have become a channel of choice for many consumers to get their shopping done, but it’s also become a channel of choice for many fraudsters. As e-commerce sales increase, so do the ...

After a tumultuous 2020, retailers are looking to regroup in 2021, doubling down on important trends that are proving to deliver outstanding customer experiences, enhance and protect their brand, and boost profits. Here are the top 7 ways that omnichannel retailers will thrive in a dynamic economy.

Data analytics is quickly becoming a cornerstone of management decision making. Your management team wants accurate data with actionable insights. As CIO, you want a system that supports the company’s business vision, is highly secure, yet user friendly. How do you choose a vendor that helps you ...