Agilence Wins Silver for Customer Service Department of the Year at 2019 Stevie® Awards.


Posted by Adam Creamer - 26 February, 2019

For the Second Year in a Row the Growing Vertical BI Company was Recognized for Outstanding Customer Service

MOUNT LAUREL, NJ—February 26, 2019 – Agilence, Inc., the leader in vertical business intelligence and data analytics, today announced that they have won a Silver Stevie® Award for Customer Service Department of the Year at the 13th annual Stevie® Awards for Sales & Customer Service.

“We are thrilled to have our ‘customer first’ mindset recognized again this year with a Silver Stevie Award,” said Catherine Penizotto, VP of Customer Success at Agilence.  “The success of our customers has always been our top priority, and I am very proud of our team’s efforts in making this a reality.  As we continue to grow, we aim to exceed expectations and provide our customers with the tools and support to help them succeed.”

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals.  The Stevie Awards organization stages seven of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.

The awards were presented to honorees during a gala banquet on Friday, February 22 at Caesars Palace in Las Vegas, NV.  More than 700 executives from the U.S.A. and several other nations attended.

“Customer Success is a keystone of our business, and the client-centric mentality that drives us is unmatched in our industry,” said Russ Hawkins, President & CEO of Agilence.  “We are honored to have won a Silver Stevie Award, and we strive to continue and improve our commitment to providing an exceptional experience for each of our clients.”

Learn more about the Stevie Awards for Sales & Customer Service at


Data Drive Retail Transformation


Topics: Press Room

Posted by Adam Creamer

Adam Creamer is the Marketing Communications Manager and Head of Events at Agilence. He has previously held positions in finance and recruitment at other organizations, making him a self-proclaimed jack of all trades. Adam is also an avid runner and independent beer enthusiast…though not always at the same time.

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