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Convenience
Compare store performance and forecast fuel sales
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Automate your diversion programs and track controlled substances
Hospitality
Tackle fraud detection, revenue assurance, and occupancy analysis challenges
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Executive Leadership
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The Retail Analytics Advantage
In recent research conducted by IHL Group and RIS News for the Retail Experience Study, retailers representing over 300 brands were asked about the types of analytics they used.
Understanding the ROI of the Agilence Platform
An in-depth return on investment (ROI) analysis for Agilence customers by Drive Research.
Retail’s Digital Journey: How Winning Retailers Are Controlling Shrink and Thriving
Agilence and IHL Group's research aims to understand the margin impact of changing consumer buying habits and how leading retailers optimize processes to minimize margin erosion.
MOUNT LAUREL, NJ — March 12, 2020 – Agilence, Inc., the leading provider of operational analytics & reporting solutions to the retail, restaurant, and convenience industries, today announced that they have won a Bronze Stevie® Award for Customer Service Department of the Year. This is the third year in a row that Agilence has been recognized for their outstanding customer service with a Stevie® Award.
“We are elated to have our team’s efforts recognized for the third year in a row with a Stevie® award,” said Catherine Penizotto, VP of Customer Success at Agilence. “Our customers remain our top priority and we continuously strive to exceed their expectations while developing and sustaining great relationships with each and every one of them.”
Since its inception in 2002, The Stevie Awards for Sales & Customer Service have become the world’s top honors for customer service. The Stevie Awards organization stages seven of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.
The awards were presented during a gala banquet on Friday, February 28 at Caesars Palace in Las Vegas, NV.
“We are honored to have won a Bronze Stevie Award, and look forward to continuing to provide our clients with a world-class customer experience.” said Russ Hawkins, President & CEO of Agilence.
Learn more about the Stevie Awards for Sales & Customer Service at www.StevieAwards.com/Sales.
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