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Shoppers World Deploys Retail 20/20 from Agilence, Replacing XBR

Shoppers World replaces XBR with Retail 20/20 from Agilence

Automated alerts and unparalleled reporting capabilities were factors in making the switch

MOUNT LAUREL, NJ, December 22, 2015 – Agilence, Inc., the leading provider of cloud-based data analytics solutions for retail operations and loss prevention, today announced that Shoppers World will be replacing their legacy XBR software with the Retail 20/20 reporting solution from Agilence.  The department store chain selected 20/20 for its reporting and alerting capabilities, both of which allow users to focus on the anomalies impacting their bottom line, enabling them to improve operations and reduce fraud more efficiently.  Headquartered in New York, NY, Shoppers World operates 35 stores in New York, New Jersey, Connecticut, Indiana, Maryland, Georgia, Michigan, Ohio, and Illinois.

“The reporting capabilities in Retail 20/20 make spotting exceptions and trends very easy, and the ability to automatically alert specific users when a certain threshold is crossed will help our team focus on the issues that need to be resolved now,” said Sam Dushey, Retail Operations, Shoppers World.  “One of our main goals is to become a more efficient organization, Retail 20/20 will help us achieve that goal.”

“A lot is asked of operations and loss prevention professionals today.  Reporting and alerts within Retail 20/20 eases this pressure by showing users what trends can be capitalized on, and what anomalies need to be addressed,” said Russ Hawkins, President and CEO, Agilence.  “Shoppers World has already begun to see results, and we are looking forward to helping them take full advantage of their data.”

About Agilence

Agilence ( is the industry leader in data analytics and reporting solutions for retail and food & beverage organizations.  Agilence develops 20/20 Data Analytics™, a family of highly flexible and powerful cloud-based reporting solutions.  20/20 provides organizations with a complete view of their business, empowering them to make informed decisions faster, to increase efficiency and improve profit margins across the enterprise.  Agilence, Inc. is headquartered in Mount Laurel, NJ. To learn more about Agilence, please email or call 856-366-1200.

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