2024 Agilence User Forum Wraps Up in Chicago

On October 22 and 23, Agilence held our tenth annual User Forum at the Hyatt Magnificent Mile in Chicago, IL. The User Forum is our premier event that every year brings together the Agilence community to share ideas, best practices, and initiatives while learning new tips and tricks from Agilence’s Customer Success team and product experts. 

Here’s a quick recap video: 

The Agilence Product team went over upcoming product updates, customers discussed best practices in a panel discussion, and breakout sessions covered a range of topics such as eCommerce fraud, financial fraud, alerts, inventory, and a deep dive into the capabilities of IntelliQ for fraud detection, reporting, and automation. We also heard from retired MLB umpire Paul Emmel during his keynote speech. 

Congratulations to all of our customer award winners! Their innovation and dedication drive our success! 

Christina Briggs, CVS – Visionary Award  
Jerilyn Riendeau, LPC, CVS – Visionary Award  
JOHN ROBINSON, CVS – Visionary Award  
Michelle Date-Davis, CVS – Visionary Award  
Donna Imfield, Price Chopper – User Forum MVP  
Laura Zane, LPQ, Rite Aid – User Forum MVP  
David Olds, Total Wine – Rookie of the Year  
Brandon Halstead, DTFD – Excellence in Alert Management  
Ben Salsbury, DTFD – Excellence in Alert Management  
Kate Steensma, M.B.A., DTFD – Excellence in Alert Management  
Tom Cavalancia, Victoria Secret – Customer Collaboration Award  
Chris Logel, Shoe Carnival – Community Catalyst Award  
Stephen Kididis, Abercrombie & Fitch – Problem-Solver Pro Award  
John Larson, Coborn’s – Lifetime Achievement Award  
Karen Walls, DSW – Early Adopter Award  
Tim Mottershead DSW – Early Adopter Award 

Agilence customers, employees, and partners also enjoyed a networking dinner and seeing some of the best The Windy City has to offer.  

Thank you to everyone who attended and thank you to our sponsors The Zellman Group, Hanwha Vision, BTM Global, Flooid, Penlight LLC, and MavenLP! 

See you next year!