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Understanding the ROI of the Agilence Platform
An in-depth return on investment (ROI) analysis for Agilence customers by Drive Research.
Agilence AI: From Data To Smart Detection
Agilence Senior Director of Product Management Keneavy Krenzin demonstrates how our AI tools detect high-risk transactions, streamline fraud investigations, and enhance data exploration with natural language queries for smarter decision-making.
Return Fraud Guide
In this comprehensive guide. we explore essential topics such as the definitions and impact of return fraud. the common types of fraudulent returns. and the connection between organized retail crime and return fraud. You will also find practical steps to prevent return fraud and insights into how modern technology can be used to fight back.
On October 22 and 23, Agilence held our tenth annual User Forum at the Hyatt Magnificent Mile in Chicago, IL. The User Forum is our premier event that every year brings together the Agilence community to share ideas, best practices, and initiatives while learning new tips and tricks from Agilence’s Customer Success team and product experts.
Here’s a quick recap video:
The Agilence Product team went over upcoming product updates, customers discussed best practices in a panel discussion, and breakout sessions covered a range of topics such as eCommerce fraud, financial fraud, alerts, inventory, and a deep dive into the capabilities of IntelliQ for fraud detection, reporting, and automation. We also heard from retired MLB umpire Paul Emmel during his keynote speech.
Congratulations to all of our customer award winners! Their innovation and dedication drive our success!
Christina Briggs, CVS – Visionary Award
Jerilyn Riendeau, LPC, CVS – Visionary Award
JOHN ROBINSON, CVS – Visionary Award
Michelle Date-Davis, CVS – Visionary Award
Donna Imfield, Price Chopper – User Forum MVP
Laura Zane, LPQ, Rite Aid – User Forum MVP
David Olds, Total Wine – Rookie of the Year
Brandon Halstead, DTFD – Excellence in Alert Management
Ben Salsbury, DTFD – Excellence in Alert Management
Kate Steensma, M.B.A., DTFD – Excellence in Alert Management
Tom Cavalancia, Victoria Secret – Customer Collaboration Award
Chris Logel, Shoe Carnival – Community Catalyst Award
Stephen Kididis, Abercrombie & Fitch – Problem-Solver Pro Award
John Larson, Coborn’s – Lifetime Achievement Award
Karen Walls, DSW – Early Adopter Award
Tim Mottershead DSW – Early Adopter Award
Agilence customers, employees, and partners also enjoyed a networking dinner and seeing some of the best The Windy City has to offer.
Thank you to everyone who attended and thank you to our sponsors The Zellman Group, Hanwha Vision, BTM Global, Flooid, Penlight LLC, and MavenLP!
See you next year!
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