Agilence Blog.

Unlike the winter months when people tend to avoid leaving their homes, summer is the time to travel. This summer, gas prices are low giving people a reason to hop in their car for long road trips or a short weekend beach getaway. In the summer, C-stores become more than just a fuel stop but the ...

Unfortunately, there’s no denying that employee theft is a reality of retail operations.  Employee theft, also known as internal theft, occurs when employees steal from the organization where they’re employed.  According to the 2018 National Retail Security Survey, approximately 33.2% of inventory ...

For a natural remedy cultivated to combat anxiety, the cannabidiol (CBD) industry hasn’t been causing much calm for convenience store operators. The opportunity presented by the burgeoning cannabis industry is whipping up a FOMO (fear of missing out) fervor that’s led to major brands like Kwik Trip ...

As restaurant delivery becomes more popular than ever, restauranteurs are beginning to abandon the traditional brick-and-mortar restaurant in favor of something new and innovative.  Virtual kitchens, also known as ghost restaurants, are foodservice establishments without storefronts that focus ...

Whether chasing core categories like tobacco and alcohol or streamlining the customer experience by eliminating the checkout line, cross-channel competitors are reinventing what it means to be “convenient” and putting the heat on c-stores.  As dollar stores, restaurants, pharmacies, and retailers ...

Multi-location restaurant operators know how important it is to track sales figures and profits.  These essential metrics can be used to quickly identify problems, benchmark location performance, and measure progress towards established goals.   Also known as sales per cover or sales per head, ...

Accepting returns is an important way for retailers to build trust with new customers, encourage confidence in purchases, and grow a loyal customer base.  Return rates have risen substantially with the increasing popularity of eCommerce, but even brick-and-mortar returns have increased.  According ...

The demand for convenient options like delivery is on the rise and spreading from the usual suspects like pizzerias and Chinese takeout restaurants to fast casual, quick-service, and table-service restaurants alike.  This is possible through an increase in third-party delivery services like ...

Legal compliance within the marijuana dispensary industry is a serious issue. The ability of a business to cultivate, produce, or sell cannabis products can only be done with strict adherence to state and county regulations. Without complying to these sets of regulations, there’s no chance of ...

While using analytics to combat fraud isn’t as dangerous as leveling the Infinity Stone-fueled powers of Thanos –anticipating fraudulent behavior before it happens can feel daunting, defeating or just plain impossible if you don’t have the right attack plan in place. The good news is there is a ...