Agilence Blog.

Restaurants After COVID-19: How to Thrive in the ‘New Normal’

  • Brian Donnelly
  • 09.10.2020
  • Blog
As restrictions on dining slowly begin to lift across the country, it’s time to take a look at how COVID will continue to impact the foodservice industry. From customers' fears and avoidances to employee safety and concerns - What can restaurants do to meet these needs while flourishing in a New ...


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The New Restaurant Customer: 9 Impacts of COVID-19 on Foodservice ...

  • Brian Donnelly
  • 08.20.2020
  • Blog
The COVID-19 pandemic has fundamentally changed the way that we all interact with each other. Unsurprisingly, industries centered around social connections and gatherings have been hit the hardest during lockdown. Even as restaurants begin to reopen, consumers are anxious and have new expectations ...


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Retail's Reopening, the Anxious Consumer, and Redefining Value for a ...

  • Keneavy Krenzin
  • 08.06.2020
  • Blog
While the COVID-19 pandemic is in no way over, companies and consumers around the world have moved beyond the initial shock and settled into new routines. Attention is beginning to turn from the current crises to imagining what the world will look like once the pandemic is behind us.


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The Robin Hood Dilemma of Retail

  • Catherine Penizotto
  • 07.23.2020
  • Blog
This article was originally published on LossPreventionMedia.com. Recently, a Home Depot employee was arrested for allowing customers to take merchandise free of charge, totaling over $1,900. According to the employee, she did it to help others, a trend that is rising on the forefront. While ...


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Growing the Business: The Omnichannel Cannabis Dispensary Customer ...

  • Eric Miller
  • 07.09.2020
  • Blog
In the toughest times, creativity and ingenuity are two traits that always stand out. Right now, in the cannabis industry, it is no different as owners, patients, and customers are evolving to the rapidly changing landscape. Things like delivery, drive-thru, buy online pickup in store (BOPIS) and ...


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Agilence Announces Creation of Strategic Advisory Board to Strengthen ...

  • Agilence Staff
  • 06.30.2020
  • Blog
MT. LAUREL, N.J., June 30, 2020 (Newswire) -​​​​​​​​​​​​​​​ Agilence, Inc., the leading provider of operational analytics & reporting solutions to the retail and restaurant industries, today announced the formation of its new Strategic Advisory Board (SAB). The newly formed SAB will work closely ...


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Should Retailers Require Shoppers to Wear Facemasks as they Reopen?

  • Brian Donnelly
  • 06.25.2020
  • Blog
As retailers around the country continue to reopen their brick-and-mortar stores, they are considering what steps need to be taken to keep employees and customers safe. While just a few months ago, masks were a rare sighting on American streets, they have quickly become a staple in public places. ...


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The New Shopper: Changes to Grocery Shopping Behaviors Post-Pandemic

  • Pedro Ramos
  • 06.18.2020
  • Blog
Before the COVID-19 pandemic, grocery shopping kept to a familiar pattern, which meant that shopping behavior was fairly predictable.  During the pandemic, that familiarity went out the window as the pandemic brought unprecedented disruption to the world of food retailers and the lives of millions ...


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The Future of Grocery Store Cleanliness and Safety Post COVID-19

  • Pedro Ramos
  • 06.11.2020
  • Blog
Historically, cleanliness in supermarkets, warehouse clubs, and other grocery stores meant bright lighting, shiny floors, gleaming glass counters, and organized displays.  In a post COVID-19 world however, these won’t be enough and grocers who fail to meet customer expectations for cleanliness and ...


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WFH: Pets Edition

  • Brian Donnelly
  • 05.14.2020
  • Blog
Life in quarantine has been an adjustment and the new routine might be a struggle for some. Working from home means we don't get to see our colleagues. However, those that have pets are lucky enough to still have “co-workers” to keep them company. 


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