Agilence reports record year for Retail 20/20 Exception Reporting.


Posted by Agilence Staff - 12 February, 2015

Extraordinary customer growth and new product features lead to wide adoption of SaaS-based exception reporting solution

MOUNT LAUREL, NJ, February 12, 2015 – Agilence, Inc., the leading provider of next-generation exception reporting solutions for retail loss prevention and operations, today announced record growth driven by the extraordinary adoption of Retail 20/20.

In just its second year of release, the SaaS-based exception reporting solution was implemented at 20 customers in 2014 including: Uniqlo, Hy-Vee, Price Chopper, and A&P. Retail 20/20 is now processing over 20 million transactions per day from both physical and ecommerce locations. In addition, Retail 20/20 is now handling 10 million inventory events per day from over 13,000 locations in the United States spanning multiple vertical segments from specialty apparel and department stores to grocery, drug, and hardware chains.

“2014 was a phenomenal year for Agilence. We have worked hard to develop the best exception reporting solution in the world and based on the remarkable customer acceptance, we believe we have succeeded,” said Russ Hawkins, CEO, Agilence, Inc. “Based on the current forecast and the significant new features planned for 2015, we expect to have even greater success.”

In 2014, Agilence released the first major update to Retail 20/20 which included ACT, an Automated Compliance Tool that enabled the application to automatically identify anomalies in the data and notify users. In addition, ACT also included a workflow component to enable retailers to act on these alerts, track their compliance, and report on the success of each monitor and alert.

Finally, Agilence was able to double the speed of the application in a hosted environment delivering the fastest exception reporting solution in the market today while still allowing users to query their data any way that they choose.

“We are laser-focused on creating a solution that delivers the ultimate flexibility and performance while also maintaining its unprecedented ease-of-use,” said Derek Rodner, VP, Product Strategy, Agilence, Inc. “2014 saw the addition of many new features that enabled our customers to do their jobs better and faster. In 2015, we will continue that focus and plan to more than double the features and capabilities of the solution.”

If you are interested in joining the team at Agilence, please visit, or call us at 856-366-1200.

About Agilence

Agilence ( is the industry leader in next-generation exception-based reporting solutions for retail loss prevention and operations. Agilence develops Retail 20/20™, a highly flexible and powerful, cloud-based reporting solution that provides visibility into daily store operations to reduce fraud and operational inefficiencies. Retail 20/20 provides users with a complete view of their business, empowering them to make informed decisions faster, to increase efficiency and improve profit margins across the enterprise. Founded in 2006, Agilence, Inc. is headquartered in Mount Laurel, NJ. To learn more about Agilence, please email or call 856-366-1200.




Adam J. Creamer


Topics: Press Room

Posted by Agilence Staff

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