Agilence Adds 32 Customers, Receives Multiple Industry Awards in 2016

Posted by Adam Creamer on Feb 8, 2017 9:14:00 AM

Broad adoption of cloud-based data analytics solution drives robust sales and customer growth

MOUNT LAUREL, NJ, February 08, 2017 – Agilence, Inc., the leader in cloud based data analytics for store operations and loss prevention, today announced record growth driven by robust sales of its 20/20 Data Analytics™ platform, which includes the industry-specific 20/20 Retail™ and 20/20 Restaurant™ solutions for retailers and restaurant operators respectively.

2016 was marked by the second major release of 20/20 Retail, which saw extensive improvements to the user interface along with new functionality including an advanced query builder, prescriptive alerts, and opportunity-based dashboards.  Building on the success of 20/20 Retail, Agilence launched 20/20 Restaurant, which is designed to support the unique needs of restaurant operators.  The new offering from Agilence can provide data analytics for any type of restaurant environment, from quick-service chains (QSR) to fine dining table-service (TSR) and everything in between.

In October 2016, Agilence was cited in the Forrester Report Breakout Vendors: Industry-Specific Insights Service Providers.  Agilence was included among industry-specific insights solutions providers who were noted for their ability “to help firms within their market get actionable insights and tangible business value.”  Later in the year, Agilence was also named a “Best Retail Data Analytics Solution Provider” by the Softech Business Awards.

“2016 was an exceptional year for Agilence fortified by a new release of our 20/20 Data Analytics platform, and the introduction of 20/20 Restaurant.  We work hard to develop the best data analytics solutions for store operations and loss prevention in the world and based on customer feedback, we believe we have succeeded,” said Russ Hawkins, President & CEO, Agilence, Inc.  “Looking at the success of 2016 and what we have planned for this year, we expect to have even greater success in 2017.”

In 2016, the 20/20 platform of products was selected by 32 retail and restaurant banners including: Guitar Center, L’Oréal, BJ’s Wholesale Club, Hibbett Sports, Pier 1 Imports, Cracker Barrel, and Sears Holding Company among others.  Together, these organizations account for over 15,000 locations in the US, bringing the total number of locations 20/20 provides analytics for to over 35,000.

“We remain keenly focused on creating robust, visual and flexible solutions that provide insights into the daily activities of our customers, allowing them to improve store operations and protect their assets,” said Derek Rodner, VP, Product Strategy, Agilence, Inc.  “2016 saw the addition of many new features, a new data analytics platform, and support for the restaurant vertical that enabled our customers to do their jobs better and faster.  In 2017, we will continue our focus and extend the features and capabilities of our solutions.”

If you are interested in joining the team at Agilence, please visit or call us at 856-366-1200.

Topics: Press Room

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